[Remote] Senior Clinical Pharmacy Technician

Note: The job is a remote job and is open to candidates in USA. Blue Cross and Blue Shield of Minnesota is dedicated to transforming healthcare and is seeking a Senior Clinical Pharmacy Technician to improve medication-related outcomes for members. The role involves working closely with members, pharmacies, and care teams to optimize medication regimens and ensure adherence to medications.ResponsibilitiesSupport pharmacists by pre-charting and reviewing pharmacy claims information to assist with member outreachConduct outbound calls for refill reminders, adherence checks, and follow-upAssist with medication reconciliation by loading prescription claims and medication administration records into a member’s medication list within an electronic health recordDocument clinical responses from member outreach within an electronic health record to track interventions and medication adherence issuesSchedule comprehensive medication management visits with pharmacists for members who have multiple medications/chronic conditions, including cross departmental referralsParticipate in other population health-based interventions that impact Star Ratings and/or HEDIS quality measuresSkills5+ years of related experience. All relevant experience including work, education, transferable skills, and military experience will be consideredCurrent Pharmacy Registration and Certification (Certified Pharmacy Technician)At least 5 years of experience in ambulatory care/clinic/outpatient pharmacy, discharge, or health plan quality settingClear knowledge of the top 100 commonly prescribed medication names and classesExperience researching medication claims history and/or escalationsDirect patient care experience and/or customer service experienceMicrosoft/Outlook experienceHigh school diploma (or equivalency) and legal authorization to work in the U.SExperience and knowledge working with MTM program(s) in a clinic/retail settingExperience with Medicare Star Ratings and HEDIS Quality measuresExcellent verbal and written communication skillsEpic electronic health record experienceLearns quickly and adapts to changeAcquires and maintains high accuracy and attention to detailBenefitsMedical, dental, and vision insuranceLife insurance401kPaid Time Off (PTO)Volunteer Paid Time Off (VPTO)Company OverviewAbout Blue Cross Blue Cross and Blue Shield of Minnesota is a taxable, nonprofit organization with a mission to make a healthy difference in people’s lives. It was founded in 1933, and is headquartered in Eagan, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is https://www.bluecrossmn.com.