[Remote] Senior Business Configuration Analyst

Note: The job is a remote job and is open to candidates in USA. Community Health Options is seeking a Senior Business Configuration Analyst who will serve as a vital link between technical solutions partners and internal business teams. This role involves configuring systems to meet business needs, facilitating requirements gathering, and ensuring successful implementation of technical enhancements in collaboration with stakeholders.ResponsibilitiesElicits, analyzes, and documents business requirementsConducts interviews to gather business requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios, and other methodsWorks with stakeholders and project team to prioritize collected requirements, which may often include partner vendorsTranslates conceptual requirements in a manner that is clear to the solutions vendors, internal technical teams, and the project teamCreates process models, specifications, diagrams, and charts to support user stories and provide direction to solutions vendors and/or the project teamAnalyzes and verifies user stories for completeness, consistency, comprehensibility, feasibility, and conformity to standardsDefines precise and accurate acceptance criteria that will be used to ensure that business objectives are effectively capturedDevelops and utilizes standard templates to accurately and concisely write user stories and resulting test plansParticipates in the testing and quality assurance of solutions to ensure features and functions have meet gathered requirementsCommunicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understoodDirectly configures and prototypes various system changes in target systems in support of business needs, including Enrollment, Invoicing/Billing, as well as other functions as appropriateAnalyze, interpret, load, test and maintain configurable tablesWill be SME (Subject Matter Expert) for Jet Insure product by managing and maintaining accurate and compliant configurationsFinds, researches, and resolves inaccuracies and inconsistencies in the business rules as they impact enrollment and other upstream and downstream transactionsWorks with internal and external stakeholders to understand business objectives and processes associated with the enterpriseCreates management reporting tools to enhance communication on configurations updates and initiativesLeads the business aspect of system conversions and upgrades, including testing of new or enhanced featuresSkillsBS or BA in business or technology related field or equivalent work experienceAt least 3 years of related experience in a business settingAt least 2 years of prior experience within healthcare technology solutions configuring various rules and settings (pricing, enrollment, benefits, etc.)Health insurance or health care delivery systemsAzure DevOps or comparable tool for user story development and trackingProject management protocols, tools, and methodologiesBenefitsBalanced approach to work culture through flexible schedules to accommodate varying needs of our peopleCompany OverviewCommunity Health Options is a non-profit organization that provides health insurance benefits to individuals, families, and businesses. It was founded in 2012, and is headquartered in Lewiston, Maine, USA, with a workforce of 51-200 employees. Its website is https://www.healthoptions.org.