[Remote] Senior Benefits Consultant

Note: The job is a remote job and is open to candidates in USA. Mercury is a company focused on reinventing how companies operate by providing exceptional benefits solutions. As a Senior Benefits Consultant at Central, you'll guide customers in designing their benefits packages and manage the end-to-end enrollment process while ensuring seamless communication and resolution of issues.ResponsibilitiesGuide customers through designing their benefits packages — helping them pick the right plans for their teams and their stageOwn the end-to-end enrollment process: filling out and submitting insurance forms accurately and on timeKeep our systems current with the right health insurance information so nothing downstream breaksCommunicate proactively with customers to resolve issues before they become problemsBuild and refine the internal processes that ensure no enrollment ever gets missedSolve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and regulationsManage the client lifecycle at renewal, helping them choose options and running open enrollment at renewalSkillsAn active Life & Health broker license. This is required to be considered for this roleExperience selling or administering small group benefits across multiple states, with a focus on SMBs and startupsExceptional detail orientation to help you build resilient systems and processesDeep customer empathy to default to what's actually best for the customer, not what's easiest for youClear, direct communication and explain a complex benefits decision to a first-time founder in plain EnglishBe in the top 5% of your peers, and the people who've worked with you would agreeBenefitsThe total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.Equity (stock options/RSUs)Company OverviewMercury provides digital banking and financial tools tailored for startups and modern businesses. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://mercury.com.