[Remote] Senior Backend Engineer, AI Team

Note: The job is a remote job and is open to candidates in USA. Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. They are seeking a Senior Software Engineer to join their AI team, focusing on designing a virtual agent to enhance customer support and empower users to make informed financial decisions.ResponsibilitiesUnderstand Acorns’ mission, vision, strategic objectives, and fintech industry knowledge while building relationships with team members, stakeholders, and cross-functional teamsReview and analyze proprietary datasets, existing Vector database architecture, pipelines, and tools to identify gaps and propose improvementsContribute to key customer-facing projects, debugging and enhancing models, scaling pipelines, and delivering the virtual support bot MVP to productionCollaborate with cross-functional teams to align AI efforts with business goals, mentor junior team members, and drive innovation through LLM capabilitiesOptimize data pipelines, establish scalable monitoring processes, and develop a roadmap for innovation aligned with fintech objectivesSkillsBachelor's or Master's Degree in Computer Science, Software Engineering, Data Science, Statistics, or a STEM-related field5+ years of total software engineering experience3+ years of experience in artificial intelligence, data science, or machine learning engineering3+ years of experience with modern cloud computing technologies, such as AWS, Bedrock, Sagemaker, Databricks, or KubernetesFoundational knowledge with Generative AI, Transformer, fine tuning LLM, Search ranking, RAG improvement, and LLM AgentExperience tuning neural networks on custom datasetsExperience with Huggingface, LangChain, chatbot developmentProficiency in programming languages and analytical tools, such as Python or PyTorch, Pandas, NumPy, SciKit-Learn, MatplotlibHunger to deliver game-changing productsExceptional drive and precision in deliveryA belief that your work is tied to your life's missionOptimistic about the potential of societal changeBenefitsCompetitive salary and stock optionsA comprehensive benefits package for you and your familyFlexible work location, hours, and paid time off401(k) matchingMonthly Acorns account contribution & GoHenry account for your familyMindfulness and Financial Wellness resources, Headspace and Addition WealthAcorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)Roots Leadership Program for Emerging LeadersCommunity week onsite gatherings and various virtual eventsTalented and motivated team members who care deeply about one another, our mission, and our customers.The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.Sign-on bonusEquity grantsDiscretionary cash bonus awardsMedical benefitsFinancial benefits401(k) eligibilityVarious paid time off benefits, such as vacation, sick time, and parental leaveCompany OverviewAcorns is a financial technology and services company that specializes in automated investments and robo-advice. It was founded in 2012, and is headquartered in Irvine, California, USA, with a workforce of 501-1000 employees. Its website is https://www.acorns.com/.