[Remote] Senior Associate - Network Engineer Job Details | New York Life Insurance Co

Note: The job is a remote job and is open to candidates in USA. New York Life is a Fortune 100 mutual company with a 180-year legacy of purpose and integrity. They are seeking a Senior Associate - Network Engineer to oversee the administration, maintenance, and support of the organization's DNS, DHCP, IPAM, and load balancing infrastructure, ensuring reliable and secure network service delivery across various environments.ResponsibilitiesAdminister and maintain enterprise DNS, DHCP, and IPAM (DDI) infrastructure, ensuring consistent availability, accuracy, and performanceManage and support load balancing solutions (e.g., F5 BIG-IP, Citrix ADC, or AWS ALB/NLB) for on-prem and cloud applicationsConfigure and maintain virtual servers, pools, SSL certificates, health monitors, and traffic policies on load balancersMonitor system health and respond to alerts, performance issues, or service disruptionsSupport zone management, record updates, and IP address provisioning according to established change proceduresEnsure proper integration and synchronization between DNS, DHCP, and IPAM systemsServe as a Tier 2/3 escalation point for DNS, DHCP, and load balancing incidentsTroubleshoot name resolution, IP allocation, or traffic flow issues using tools like Wireshark, nslookup, dig, tcpdump, or vendor diagnosticsParticipate in root cause analysis (RCA) and implement corrective actions for recurring network service issuesFollow ITIL-aligned change management processes to plan and execute configuration changes, upgrades, and patches with minimal downtimePerform system upgrades, patches, and configuration backups for DDI and load balancing platformsImplement and maintain security best practices, including DNSSEC, ACLs, SSL/TLS certificate management, and traffic encryptionPartner with Security teams to address vulnerabilities, maintain compliance, and support incident response activitiesMaintain and audit network service configurations to ensure accuracy, standardization, and alignment with enterprise architectureWork closely with Network Engineering, Cloud, and Application teams to support new deployments, migrations, and network designsAssist application owners with load balancer configurations, health checks, and performance optimizationMaintain detailed documentation of DNS zones, DHCP scopes, IP allocations, load balancer configurations, and operational runbooksParticipate in disaster recovery testing and contribute to business continuity planning for network servicesIdentify opportunities to automate DDI and load balancing operations using APIs, Python, PowerShell, or AnsibleProactively monitor trends and recommend improvements for performance, scalability, and manageabilityEvaluate and test emerging technologies and upgrades to enhance reliability and agilitySkillsBachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience)3–5 years of experience in enterprise network administration or operationsHands-on experience with DNS, DHCP, and IPAM (DDI) solutions such as Infoblox, BlueCat, or Windows Server DDIProficiency in managing load balancer platforms such as F5 BIG-IP, Citrix ADC (NetScaler), or AWS/GCP load balancing servicesSolid understanding of TCP/IP networking, routing, subnetting, VLANs, and network security fundamentalsStrong troubleshooting and analytical skills with experience using packet capture and diagnostic toolsFamiliarity with change management and ITSM processes (e.g., ServiceNow, Remedy)Experience with automation and scripting using Python, REST APIs, or Ansible for DDI or load balancing tasksUnderstanding of DNS security (DNSSEC, RPZ, DoT/DoH) and SSL/TLS certificate managementExperience with cloud networking (AWS, Azure, GCP) and hybrid environmentsVendor certifications such as F5 Certified Administrator (CA), Infoblox Core DDI Professional, CCNA/CCNP, or CompTIA Network+Experience supporting high-availability network architectures in large enterprises or financial services organizationsBenefitsOvertime eligible: ExemptDiscretionary bonus eligible: YesSales bonus eligible: NoEmployees are eligible for an annual discretionary bonusEmployees may also be eligible to participate in an incentive programWe provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programsCompany OverviewFor over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. It was founded in 1845, and is headquartered in Leawood, Kansas, USA, with a workforce of 10001+ employees. Its website is https://www.newyorklife.com/amn.Company H1B SponsorshipNew York Life has a track record of offering H1B sponsorships, with 19 in 2026, 148 in 2025, 99 in 2024, 85 in 2023, 77 in 2022, 48 in 2021, 65 in 2020. Please note that this does not guarantee sponsorship for this specific role.