[Remote] Senior Associate - Enterprise Account Management

Note: The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies. The Enterprise Account Management Sr. Associate will develop growth plans and manage relationships for a portfolio of brands, leveraging data analysis and operational insights to enhance partnerships.ResponsibilitiesEngage partners in growth strategy conversations (i.e., adding more stores to DoorDash, increasing same-store sales, growing net profitability, etc)Strategically introduce and execute on new DoorDash product opportunities to broaden partnership depth and increase partner revenue streams (i.e., white-label fulfillment)Execute co-marketing campaigns with partners to promote the DoorDash partnership, drive sales, and increase customer awarenessDevelop & foster partner relationships with C-suite as well as strategy, marketing, and operations leads to provide a best-in-class partnershipConduct Business Reviews with partners to deepen relationship, review performance, and develop forward-looking strategiesDetermine the needs and wants of merchants, prioritize them by impact on the business, and work to co-create solutionsServe at the primary point of contact for all issues and be accountable for their resolutionDrive forward operational improvement with your partners to ensure that together we are delivering the best experience for DoorDash customersLeverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational efficiencyWork cross-functionally with our Product, Operations, Marketing and Sales teams to ensure merchants have the best possible experience when using DoorDash’s services. This influences the overall product roadmap, making us better each daySkills3-5+ years of experience in consulting, client success, account management, or salesExperience managing senior external stakeholders and influencing across cross-functional teamsDemonstrated ability to independently own a portfolio and drive execution across multiple workstreamsStrong problem-solving skills, with the ability to diagnose issues, develop solutions, and move work forward in ambiguous environmentsHigh data fluency, with the ability to analyze performance trends, draw actionable insights, and use data to inform partner strategy and decision-makingProficiency with AI productivity tools (e.g., ChatGPT, Gemini, Claude) and the ability to use them effectively to improve efficiency, synthesize information, and support high-quality strategic executionExpert communication and interpersonal skillsBachelor's degree requiredHigh growth or early-stage startup experienceExperience with marketplaces, operations, logistics or unit economicsProficiency in one or more analytics & visualization tools (e.g., Sigma, Tableau, Excel)Knowledge of CRM software (e.g., Salesforce)BenefitsOpportunities for sales commission401(k) plan with employer matching16 weeks of paid parental leaveWellness benefitsCommuter benefits matchPaid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)Medical, dental, and vision benefits11 paid holidaysDisability and basic life insuranceFamily-forming assistanceA mental health programFlexible paid time off/vacation, plus 80 hours of paid sick time per year (for salaried roles)Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week) (for hourly roles)Paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week) (for hourly roles)100% remote with the opportunity for hybrid work with some time in-office and some time remoteCompany OverviewDoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.doordash.com.Company H1B SponsorshipDoorDash has a track record of offering H1B sponsorships, with 70 in 2026, 530 in 2025, 510 in 2024, 413 in 2023, 612 in 2022, 439 in 2021, 126 in 2020. Please note that this does not guarantee sponsorship for this specific role.