[Remote] Senior Applied AI Engineer, Position Statements

Note: The job is a remote job and is open to candidates in USA. Pivotal Health is a leading technology platform focused on improving healthcare reimbursement processes. The Senior Applied AI Engineer will design and enhance AI systems to automate workflows and improve decision-making, directly impacting the organization’s business outcomes.ResponsibilitiesOwn and improve production AI systems. Design, deploy, and optimize AI/ML solutions that support critical business workflows and operational decision-makingBuild AI-powered workflow platforms. Develop and refine production workflows leveraging generative AI models, agent frameworks, orchestration systems, and decisioning enginesDesign evaluation and experimentation frameworks. Create robust evaluation methodologies, testing strategies, and measurement systems that improve model quality, workflow performance, and business outcomesTranslate business problems into scalable systems. Partner with product, operations, and engineering teams to define success metrics and convert ambiguous requirements into production solutionsOptimize model and workflow performance. Improve prompts, retrieval strategies, agent behavior, and system-level workflows through continuous experimentation and feedback loopsDrive engineering excellence. Contribute to architecture, testing, observability, deployment safety, and operational reliability across AI-powered systemsAccelerate AI adoption across the organization. Leverage AI tools and best practices to improve team productivity while helping establish scalable AI-native ways of workingSkills5–8+ years of experience building software systems in production environments, with a strong track record of owning and delivering complex technical solutionsExperience building and operating applied AI, LLM, agentic, or decisioning systems in production environmentsExperience designing experiments, evaluation frameworks, optimization loops, or performance measurement systemsStrong software engineering background with Python and backend systems supporting production-scale AI applicationsProven ability to translate complex operational requirements and real-world data into reliable, shipped productsExperience working within healthcare or similarly complex operational domainsProduct-oriented mindset with a bias toward ownership, execution, and delivering measurable outcomesComfortable navigating ambiguity and driving initiatives from concept through production deploymentDemonstrated ability to balance technical excellence with business impactExperience in domains such as marketplaces, pricing optimization, ad technology, credit decisioning, lending, revenue optimization, or operational analyticsExperience with retrieval systems, prompt engineering, structured generation, model routing, agent architectures, or tool-using AI systemsFamiliarity with modern evaluation frameworks and production monitoring approaches for LLM-based applicationsExperience scaling AI systems that support high-volume operational workflowsBenefitsCompetitive compensation, including equityFull health, dental, and vision coverageRetirement savings plan through 401(k)Flexible time offOpportunities for company-wide connection and eventsCompany OverviewPivotal Health (formerly Radix Health) helps healthcare providers achieve fair reimbursement in an increasingly complex reimbursement landscape. It was founded in 2023, and is headquartered in , with a workforce of 51-200 employees. Its website is http://www.pivotalhealth.ai.