[Remote] Senior Analyst, Social Media Insights

Note: The job is a remote job and is open to candidates in USA. Real Chemistry is looking for a Senior Analyst, Social Media Insights to join their growing team. This role involves designing methodologies for consultative research, analyzing market trends, and developing competitive analyses across various media channels, while ensuring comprehensive reporting for pharmaceutical clients.ResponsibilitiesManage, organize, and code a variety of data effectively and efficiently (data may include qualitative interview transcripts, social media, earned media, investor and analyst coverage reports, and press releases)Build keyword-based queries to collect dataAnalyze large-scale conversations across social listening platforms to identify trends, unmet needs, and shifts in perception across the treatment journey for patients and providersTrack competitor messaging, share of voice, and campaign strategies to identify whitespace and differentiation opportunitiesWork with a larger project team to synthesize research into comprehensive analytics reports that will guide our pharmaceutical clients’ communications strategiesCollaborate cross-functionally with integrated teamsHelp us to ensure we are systematizing our processes and leveraging proprietary tools and software to be as efficient as possibleSkillsBachelor's degree at an accredited college or university1-3 years of experience, with a majority in at least one of the following areas: healthcare/pharmaceutical marketing/PR/advertising, strategic planning, digital/social strategy, digital/social analytics, social listening, primary/syndicated researchGeneral understanding of the digital and social media landscape and passion for social media analysisFamiliarity with basic keyword development and/or Boolean query buildingFamiliarity with social, digital, and analytics platforms such as Brandwatch, Quid, Meltwater or Muck RackAbility to turn complex, unstructured data into a clear narrative that can be presented to technical and non-technical stakeholders alikeProficiency in turning findings into concise, slide-ready outputs with clear business implicationsProficient in Microsoft Office tools such as PowerPoint, Excel and WordExperience using generative AI tools such as ChatGPT, Gemini, and CopilotBenefitsFree snacks to keep you running all day longGenerous holiday and paid time offOptions for private medical, dental, and vison plansSupport in saving for the futureMental wellness coaching and supportAccess to more than 13,000 online classes with LinkedIn LearningOffice locations in cities in the US, UK, and EuropeExpect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients for employees who are within an hour of one of our officesRegions where people work remotely but come together quarterly for collaboration, culture and learning opportunitiesCompany OverviewReal Chemistry is a health innovation company dedicated to making the world a healthier place for everyone It was founded in 2001, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.realchemistry.com.