[Remote] Senior AI-Enabled DevOps Engineer

Note: The job is a remote job and is open to candidates in USA. PointClickCare is a leading health tech company dedicated to helping providers deliver exceptional care. As a Senior DevOps Engineer, you will design, build, and operate scalable cloud infrastructure while integrating AI tools to enhance workflows and improve system reliability.ResponsibilitiesDesign, implement, and operate cloud-native infrastructure for production workloadsBuild and maintain CI/CD pipelines for applications and ML systemsDevelop and manage infrastructure-as-code to ensure consistency, scalability, and repeatabilityImprove deployment reliability through automation, testing, and rollout strategiesSupport AI/ML workloads, including model deployment, scaling, and monitoringIntegrate AI-assisted tools into DevOps workflows to improve:Alert quality and noise reductionIncident triage and root-cause analysisCapacity planning and performance optimizationDesign and maintain observability solutions using metrics, logs, and tracesParticipate in on-call rotations and lead incident response for complex issuesContinuously improve system resilience through proactive automationPartner with application, platform, and data teams to deliver reliable systemsProvide technical guidance and code reviews for devops team membersContribute to architecture discussions and influence technical direction within your domainDocument standards, runbooks, and best practicesParticipate in on-call rotationsSkills5-8+ years of progressive experience designing and implementing large-scale, automated infrastructure and CI/CD PipelinesStrong experience with cloud platforms (AWS, GCP, or Azure)Strong Hands-On ExpertiseAbility to own systems from design through production support. Design and setup end to end CI/CD PipelinesPractical understanding of distributed systems and cloud infrastructureBias toward automation, observability, and operational excellenceWillingness to mentor and support teammatesComfort collaborating across functions and advocating for better practicesAbility to communicate trade-offs clearly and constructivelyStrong knowledge of containerization and orchestration (Docker, Kubernetes)Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog)Solid understanding of networking, security principles, and high-availability architecturesStrong problem-solving skills and ability to work in complex, distributed environmentsHands-on expertise in cloud-native architectures and microservicesInfrastructure as Code (Terraform, IaC 2.0, etc.)Containers and KubernetesCI/CD systems (GitHub Actions, GitLab CI, Jenkins, ArgoCD)Strong knowledge-level of CI/CD best practices, GitOps workflows and deployment strategies (blue/green, canary)Proficiency in scripting or programming (Python, Bash, Go, etc.)Demonstrated ability to write custom scripts for deployment, monitoring and system tasksExperience with monitoring, logging, and alerting toolsExposure to AI/ML workloads3+ years in healthcare technology or other highly regulated SaaS environments (financial services, government)Experience with AI-driven monitoring or AIOps toolsKnowledge of cloud cost optimization strategiesAdvanced certifications: AWS Certified DevOps Engineer-Professional, Microsoft Certified DevOps Engineer Expert, Certified Kubernetes Administrator (CKA)Experience with security automation and DevSecOps practicesBenefitsBenefits starting from Day 1!Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition … and more!Company OverviewPointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care. It was founded in 1995, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.pointclickcare.com.Company H1B SponsorshipPointClickCare has a track record of offering H1B sponsorships, with 2 in 2026, 17 in 2025, 11 in 2024, 11 in 2023, 17 in 2022, 4 in 2021. Please note that this does not guarantee sponsorship for this specific role.