[Remote] Senior Agent Product Manager - Germany

Note: The job is a remote job and is open to candidates in USA. Decagon is the leading conversational AI platform empowering brands to deliver exceptional customer experiences. The Senior Agent Product Manager will own the AI Agent building process, collaborating with engineering and customers to design product features and define AI roadmaps, while driving real business impact.ResponsibilitiesCollaborating with engineering to design a new product featureWriting and testing prompt logic for a specific customer use caseWorking with a customer’s executive team to define their AI roadmapBuild, Design and optimize Enterprise-quality AI agents in collaboration with customers — understanding their workflows, pain points, and goalsEmbed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmapRun tight feedback loops into Engineering — influence feature development based on real customer needsRepresent Decagon externally — working closely with customers and prospects, participating in key deploymentsSkillsHave 6+ years of relevant experience (e.g., product manager, engagement manager, consultant, founder, etc.)Fluent in German with professional experience working and communicating in German-speaking environmentsDeep technical acumen — able to understand and shape AI agent designsStrong communication and relationship-building skillsComfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement themA Computer Science, Engineering, or Math degree — or equivalent technical experienceBenefitsTake what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)Medical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension)Parental LeaveFertility and family building benefits through CarrotDaily lunches and snacks in the office to keep you at your bestCompany OverviewDecagon provides a conversational AI platform for automating customer support across multiple channels. It was founded in 2023, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://decagon.ai.Company H1B SponsorshipDecagon has a track record of offering H1B sponsorships, with 9 in 2026, 10 in 2025. Please note that this does not guarantee sponsorship for this specific role.