[Remote] Senior Administrator - HR People Development

Note: The job is a remote job and is open to candidates in USA. Legacy.com is a company that focuses on human resources development, and they are seeking a Senior Administrator for HR People Development. This role involves delivering training to new hires and existing employees, collaborating with the Talent Development team, and managing various training programs while ensuring effective learning outcomes.ResponsibilitiesProvide systems, process, product, and or sales training for new hires and existing employeesDeliver corporate learning programs in multiple methods including classroom, e-Learning, synchronous, and blended learning. Create, update, and maintain accurate participant manual and facilitator guides for respective trainingAssess, evaluate, and provide feedback for employee progress throughout the training curriculum to determine if the learner is ready to perform the responsibilities associated with their positionProvide feedback to supervisors and sales coaching staff regarding learners for coaching of individual learnersObserve side-by-sides (or take calls) to identify training opportunities and suggest methods for improving performanceResponsible for managing the learning environment, training facilities, materials, and learning outcomesCoordinate logistics related to training sessions (delivery preparation, scheduling course, reserving training rooms, participant guides are printed and ready, assigning pre-work, etc.)Provide a safe and comfortable classroom environment to optimize learning opportunitiesRemain current on training delivery, instructional design, and business best practicesConsult, build and maintain collaborative partnerships with leaders to identify business needs and relevant training solutions that increase effectivenessCollaborate with others on both the CCO delivery team and the organization-wide training design team to conduct needs analysis and recommend appropriate learning solutionsUnderstand learner roles to ensure that learning solutions meet the needs of stakeholders and end usersDevelop, implement, and evaluate assessments that measure learner outcomes including productivity. This will include Level 1 and Level 2 training evaluationsRecommend and implement program changes as needed based on resultsParticipates in Talent Development and CCO Sales meetings and project teams as necessarySkillsBachelors degree (or higher) -OR- 4+ years professional work experience4+ years' experience in talent development, facilitation, or training professionProject management, time management and organizational skillsStrong attention to detail and exceptional follow up skillsStrong interpersonal presentation and facilitation skills with various size audiences and delivery methodsKnowledge of training lifecycle and delivery methodsStrong decision making and interpersonal skillsExcellent oral and written communication skillsFamiliarity with delivery technologies such as Teams, PowerPoint, and other delivery softwareSolid knowledge and understanding of performance consulting, talent management, and/or learning and development strategies, methods, and best practicesExcellent problem solver and ability to remove barriers and recommend and implement solutionsAbility to motivate multiple individuals with diverse experiences and skills in the context of a learning environmentAbility to self-motivate and work well with minimal supervisionWorking knowledge of MS Office SuitesKnowledge of TDS, call center, and/or telecommunications industry a plusAbility to use data to drive decision making, training content and recommendations for performance solutionsMust be willing to travel up to 50% to meet critical business needsValid driver's license and ability to fly to training sitesBenefitsMedical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness ProgramsShort-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer TimeAll associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional developmentCompany OverviewLegacy.com is a commercial provider of online memorials that hosts online obituary sections for newspapers throughout the U.S. It was founded in 1998, and is headquartered in Evanston, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.legacy.com/.