[Remote] Senior Account Manager (West)

Note: The job is a remote job and is open to candidates in USA. iManage is dedicated to Making Knowledge Work™ and is seeking a Senior Account Manager for their Law team. This role involves owning and growing a portfolio of mid-market law firm accounts, driving revenue growth through strategic account planning, and building relationships with key stakeholders in the legal industry.ResponsibilitiesOwning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectivesDriving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accountsLeading commercial discussions including renewals, pricing strategy, contract expansions, and bookings executionBuilding executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partnerPartnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomesMaintaining disciplined forecasting, pipeline visibility, and account health metrics within SalesforceStaying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunitiesSkillsJD degree and legal industry experience, preferably within a law firm, legal technology company, or corporate legal department5+ years of experience in account management, client success, business development, legal operations, or legal technologyStrong understanding of law firm operations, legal workflows, and the legal technology landscapeExperience building relationships with partners, firm leadership, legal operations, and IT stakeholdersDemonstrated ability to drive client growth, adoption, retention, or expansion opportunitiesStrong commercial acumen and consultative relationship management skillsExperience managing customer activity, pipeline, and forecasting in Salesforce or a similar CRMBachelor's degree required; JD strongly preferredExperience working for a legal technology companyExperience supporting Am Law 200 or large enterprise law firmsFamiliarity with legal AI, document management, or knowledge management solutionsBenefitsBeing a Sr. Account Manager, Law at iManage Means…Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.Own my career path with our internal development framework. Ask us more about this!Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.Enjoy flexible work hours that empower me to balance personal time with professional commitments.Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.Rewarding me with an annual performance-based bonus.Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.Having multiple company wellness days each year to prioritize mental health and well-being.Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.Company OverviewiManage provides work product management solutions. It was founded in 1995, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://imanage.com.Company H1B SponsorshipiManage has a track record of offering H1B sponsorships, with 1 in 2026, 16 in 2025, 16 in 2024, 18 in 2023, 18 in 2022, 20 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.