[Remote] Senior Account Manager (Paid Media)

Note: The job is a remote job and is open to candidates in USA. BM Digital is a tech-enabled growth firm helping leading brands scale profitably and predictably. They are seeking a proactive Account Manager to serve as the strategic point of contact for e-commerce clients, ensuring campaigns are delivered on time and performance targets are met while fostering long-term relationships.ResponsibilitiesManage a portfolio of e-commerce client accounts and act as their primary point of contactBuild and maintain strong client relationships focused on retention and growthUnderstand client business models, KPIs, margins, and growth targetsCoordinate internal teams to execute campaigns across paid media, creative, email, and other channelsLead client calls, performance reviews, and strategic planning sessionsMonitor campaign performance and translate data into clear insights and recommendationsIdentify upsell and cross-sell opportunities aligned with client goalsEnsure deliverables are completed on time and meet quality standardsProactively troubleshoot issues and communicate solutions quicklyPrepare reports, presentations, and strategic roadmapsSkills3+ years experience in account management, client success, or marketing strategy (agency experience preferred)Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.)Experience working with e-commerce brands or DTC businessesExcellent communication and presentation skillsAnalytical mindset with ability to interpret performance dataStrong project management and organizational skillsAbility to manage multiple clients and priorities simultaneouslyCommercial awareness and results-driven thinkingProficiency with reporting tools, dashboards, and project management systemsFluent EnglishCompany OverviewBM Digital is a marketing agency that helps new and old businesses gain visibility, leads, and sales. It was founded in undefined, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.bmdigital.io.