[Remote] Senior Account Manager – Mandarin

Note: The job is a remote job and is open to candidates in USA. Spreetail is a rapidly growing ecommerce company focused on helping brands increase their market share. They are seeking a Senior Account Manager who will manage fulfillment for China-based brands in the U.S. e-commerce market, driving growth through strategic partnerships and performance monitoring.ResponsibilitiesDrive brand growth by assessing the full GMV potential of each brand and building smart, competitive fulfillment contract models. Use market insights to identify realistic opportunities and maximize impactTranslate long-term brand goals into clear, actionable steps and inspire teams, peers, and brand leaders to execute strategy at every touchpointOwn account health by monitoring daily performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, taking decisive action to keep brands thrivingForge strong relationships with business leaders at all levels, lead brand communications, manage feedback, and deliver projects with precision and excellence while always going above and beyond to provide a best-in-class brand experienceDeliver insightful brand reporting with actionable recommendations, lead calls, track questions, drive follow-ups, and complete weekly business reviews to identify gaps and ensure resultsSkillsNative Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brandsBachelor's degree in Business, Finance, Project Management, or Client Services5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, including project or account management experience, particularly with brands importing from ChinaProven ability to thrive in fast-paced environments, engaging confidently with client leaders at all levels, from C-level executives to support teamsStrong independent and team management skills with creative problem-solving, exceptional writing, phone, and presentation abilities, and a focus on delivering results on timeBenefitsGenerous vacation policyPaid time-off for your wedding weekPaid parental leaveSupport for parents of growing familiesSpecial gifts, swag store credit, or donations to a nonprofit of your choiceSpreetail Spotlight AwardsAffordable medical, dental and vision plans with coast-to-coast coverageFree telehealth and on-demand mental health resourcesPaid time off to do it (to give back and make a social impact)Company OverviewSpreetail is a global ecommerce accelerator that provides manufacturers with logistics and channel management. It was founded in 2006, and is headquartered in Lincoln, Nebraska, USA, with a workforce of 1001-5000 employees. Its website is http://spreetail.com.