[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. Wiley is a company that transforms knowledge into impact, emphasizing bold ideas and diverse perspectives. They are seeking a Senior Account Manager to manage and grow Clinical Outcome Assessment Solutions revenue across various accounts, handling licensing, renewals, and customer relationship management.ResponsibilitiesManage a portfolio of COA licensing and solutions accounts, handling the full deal cycle from initial enquiry through scoping, pricing, negotiation, and closeProcess per-study licence agreements, multi-territory arrangements, and solution bundlesDevelop and maintain customer relationships across pharmaceutical, CRO, and academic sponsor accounts, identifying expansion opportunities through additional instruments, languages, or service add-onsCoordinate with our strategic delivery partner on deals originated through the co-sell channel, ensuring the Wiley commercial position is managed and service delivery is seamlessMaintain accurate pipeline and deal data in Salesforce, providing regular reporting on deal activity, pricing trends, and customer feedbackWork alongside the broader COA Solutions commercial team to deliver against revenue targetsSkillsBachelor's degree or equivalent professional experience3+ years in licensing, sales, or account management, ideally in publishing, life sciences, or intellectual-property-related industriesDemonstrated experience managing a deal pipeline and working to revenue targetsStrong customer relationship management skillsAbility to scope, price, and negotiate licensing agreementsDetail-oriented with the ability to manage multiple deals simultaneouslyProficient with Salesforce or equivalent CRMExperience in pharmaceutical licensing, clinical trial services, or copyright and intellectual property managementWorking knowledge of Clinical Outcome Assessment (COA) instruments and their role in clinical trialsKnowledge of multi-territory licensing arrangementsFamiliarity with the pharmaceutical and CRO landscapeExperience working in a fast-moving commercial environmentAdditional languages an advantageBenefitsWe offer meeting-free Friday afternoons allowing more time for heads down work and professional developmentThrough a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and growWe are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits packageCompany OverviewWe transform knowledge into accessible and actionable intelligence for today's challenges and tomorrow's possibilities. It was founded in 1807, and is headquartered in Hoboken, NJ, US, with a workforce of 5001-10000 employees. Its website is http://www.wiley.com.Company H1B SponsorshipWiley has a track record of offering H1B sponsorships, with 2 in 2026, 23 in 2025, 9 in 2024, 13 in 2023, 46 in 2022, 18 in 2021, 22 in 2020. Please note that this does not guarantee sponsorship for this specific role.