[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. Coveo is a company focused on AI transformation within strategic enterprises, and they are seeking a Senior Enterprise Account Manager to grow and manage high-value strategic accounts. The role involves building executive-level relationships, executing strategic account plans, and collaborating cross-functionally to maximize customer value.ResponsibilitiesOwn and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagementBuild and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partnerDevelop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenueLead complex global negotiations and navigate procurement processes to close high-value expansion opportunitiesCollaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer valueConsistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retentionSkills10+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accountsProven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprisesStrong executive presence and experience engaging C-suite and senior technology leadersDemonstrated ability to build and manage a strategic pipeline within named enterprise accountsExperience managing highly complex, global strategic accountsStrong business acumen with the ability to align technical solutions to measurable business outcomesAbility to influence cross-functional stakeholders internally and externallyThrives in high-growth, fast-paced environments with a collaborative mindsetCompany OverviewCoveo is an AI-search and generative experience platform for advanced search, personalization, and recommendations. It was founded in 2005, and is headquartered in Quebec, Quebec, CAN, with a workforce of 501-1000 employees. Its website is http://www.coveo.com.