[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. Graco is a leading manufacturer of premium equipment for fluid and powder materials. The Senior Account Manager plays a critical role in building a profitable customer base for Graco products, driving strategic growth, and ensuring a superior customer experience through advanced sales strategies.ResponsibilitiesIdentify and establish effective sales channels to support the customer base with the assigned products and relevant applicationsCreate targeted marketing strategies to promote product offerings within these channels, focusing on maximizing reach and effectivenessDesign and implement territory-specific sales plans that align with the divisional distribution strategy, focusing on both acquiring new accounts and nurturing key existing onesAnalyze territory performance metrics and adjust strategies accordingly to optimize sales results, ensuring alignment with overall company goalsCollaborate with the marketing team to develop promotional materials and campaigns that support sales efforts within designated territoriesMaintain a high level of responsiveness to customer inquiries, ensuring prompt and effective communication that addresses client needs and questionsUtilize customer relationship management (CRM) tools to track interactions and follow-ups, ensuring that all customer engagements are documented and actionableConduct regular site visits and outreach efforts to build rapport with industrial contractors and facility managers, assessing their specific needs and preferences regarding productsFoster long-term relationships with customers by providing exceptional service and support, ensuring they view Graco as a trusted partnerCollaborate with internal teams to design and implement innovative distribution programs that enhance market presence and increase sales effectiveness in the assigned channelsAnalyze the effectiveness of existing programs and make recommendations for enhancements based on market feedback and performance dataMonitor industry trends and competitor activity, providing insights and feedback to sales and marketing managementProvide regular updates and detailed reports to sales and marketing management, highlighting key insights that can inform strategic decision-makingAct as the primary liaison between customers and Graco to optimize new product launches and drive sales for both new and existing productsImplement training sessions for sales staff and channel partners to equip them with the necessary knowledge and tools for effectively promoting new productsEstablish partnerships and agreements with material suppliers to support sales and distribution effortsManage training and demo equipment accounts per corporate standardsSkillsBachelor's degree in business, engineering, marketing, a technical field, or equivalent experience5+ years of sales experience, ideally in mechanical product sales through distribution channelsExceptional written, verbal, and presentation skills, with a proven ability to convey complex technical information to diverse audiences in a clear, compelling mannerAdvanced mechanical aptitude, enabling a deep understanding of product specifications and applications and the ability to communicate these effectively to senior stakeholdersProven ability to work independently while effectively adapting to diverse end-user requirements and shifting market conditionsExpertise in managing and optimizing distribution channels, with a strong focus on building high-impact partnerships and providing exceptional support to channel partnersWillingness to travel as required to meet customer and business needsValid Driver's License and ability to maintain insurability with Graco's chosen Fleet InsurerGlobal industrial manufacturing experience and knowledgeMBA or Master's degree preferredBenefitsMedicalDentalStock purchase plan401(k)Tuition reimbursementCompany OverviewGraco is a provider of premium pumps and spray equipment for fluid handling in the construction. It was founded in 1926, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is http://graco.com/in/en/.