[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. BX Studio is a rapidly scaling digital agency working with enterprise brands and growth-stage startups. They are seeking a Senior Account Manager to own client relationships, drive retention, and expand revenue across a portfolio of accounts.ResponsibilitiesServe as primary account lead and trusted advisor for your portfolioDevelop strong relationships with marketing executives and foundersOwn renewal conversations and all account sales activityIdentify, scope, and pitch expansion opportunitiesEnsure seamless client experience from sales handoff through ongoing deliveryProactively identify and resolve delivery and client satisfaction issuesUnderstand our client’s business goals and build actionable roadmaps with PMs and capability specialistsCollaborate with leadership on pricing, packaging, and account growth playsSkills5+ years of relevant experience in account management, project management, or customer success at a digital agencyTrack record of building trusted advisor relationships with clientsExperience in owning renewals, identifying expansion opportunities, and growing accountsComfortable discussing budgets, ROI, pricing, and contract terms while maintaining excellent client retentionStrong experience with web design, development, and SEO projects in an agency settingInterest in contributing to account management playbook - templates, processes, QBR frameworksExperience with analytics, content marketing, CRO, and brandingDigital strategy background that helps you advise clients beyond just deliveryCompany OverviewBX Studio offers Webflow development, site migration, and support services, focusing on fast website launches. It was founded in undefined, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is https://www.bx.studio.