[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. ProAg is a dynamic company focused on providing crop insurance solutions to American farmers and ranchers. They are seeking a Senior Account Manager to manage relationships with agency partners, deliver exceptional service, and assist in achieving company goals for profitability and growth.ResponsibilitiesBe the initial point of contact for many of our agency partners throughout the country that will be managed remotelyBe the source of ProAg and industry communication for our agency partnersHelp agents with navigating to the best contact inside the ProAg team for challenges that may ariseUnderstand department underwriting proceduresUnderstand ProAg products and where they may best fit the agent or insuredBe able to efficiently and effectively respond to requests that may be time sensitiveCommunicate with agents by answering questions and explaining decisions to build and maintain productive relationshipsAssist department in meeting annual company goals for profitability, renewal retention, revenue growth, and new business productionServe as a knowledgeable resource to colleagues and use CRM to keep organization informed as to the nature of our relationship with the agenciesSkillsBachelor's Degree in Sales, Marketing, or a related field, or the equivalent education and/or experienceExcellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacyExceptional organizational and analytical skills, demonstrating the ability to manage multiple tasks simultaneouslyExperience in the crop insurance industry preferred, but not a requirementBenefitsCompetitive salary and comprehensive benefit packageStrong learning culture with ongoing development opportunitiesOpportunities for growth and career advancementComprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employmentBasic life and disability insurance401(k) plan with 6% company match20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time offPaid parental leaveAccess to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscriptionStudent loan matching programEmployee discount programCompany OverviewProAg delivers crop insurance that provides a level of security to farmers & ranchers, who operate at the mercy of the weather and markets. It was founded in 1929, and is headquartered in Amarillo, Texas, USA, with a workforce of 201-500 employees. Its website is https://www.proag.com.