[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. HSO is seeking a Senior Account Manager to drive multi-solution expansion across a defined portfolio. The role involves building executive-level relationships, executing account growth strategies, and orchestrating opportunities across various business functions to ensure deal success.ResponsibilitiesDrive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution planBuild and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunitiesDevelop and execute multi-line-of-business (LOB) expansion plans across your portfolioEstablish and lead executive sponsor cadence, including QBRs and strategic account reviewsOrchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal successMaintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadenceLeverage Microsoft co-sell motion as a primary growth lever to expand account reach and influenceTrack and improve overall customer health metrics, including CSAT and NPS, across assigned accountsSkills4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related servicesProven experience in expansion selling within enterprise or technology consulting environmentsStrong consultative selling capabilities with the ability to uncover and align to customer business needsExperience engaging and influencing director- and VP-level stakeholdersDemonstrated ability to lead cross-functional teams and orchestrate complex dealsExcellent communication, organizational, and relationship management skillsBenefitsCompetitive pay with and performance-based bonusGenerous paid time offA flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company matchThe benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environmentCompany OverviewHSO provides digital transformation services by designing and managing enterprise-scale Microsoft cloud and AI-based platforms. It was founded in 1989, and is headquartered in Reading, Reading, GBR, with a workforce of 1001-5000 employees. Its website is https://www.hso.com.