[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. Marqeta is on a mission to change the way money moves, providing a card issuing platform that offers flexibility and control for companies. As a Senior Account Manager, you will support one of their largest global strategic accounts, ensuring high-quality client service and identifying opportunities for growth.ResponsibilitiesYour passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in generalAs a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challengesYou don’t sit around and wait for things to happen. You model, plan, and monitor a path to growth based on the right dataOur customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovationYou already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the spaceProven experience growing and scaling strategic or enterprise accountsProven track record of managing global customers with multi region stakeholdersProven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needsExperience partnering with banking operations teams and external banking partners to drive critical submissions to completionExperience participating in business reviews and using data-driven strategies to make informed decisionsSkills5+ years of Global Enterprise Account Management experience in the payments industryStrong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic account plansStrong grasp of industry trends and competitive landscapeFamiliarity and first-hand knowledge in fintech, banking or paymentsPositive attitude, team player, adaptable, and resourcefulTechnical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward mannerExperience or familiarity with high-growth fintechs and financial services companiesCard Issuing and Processing experienceProven experience growing and scaling strategic or enterprise accountsProven track record of managing global customers with multi region stakeholdersProven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needsExperience partnering with banking operations teams and external banking partners to drive critical submissions to completionExperience participating in business reviews and using data-driven strategies to make informed decisionsBenefitsMultiple health insurance optionsFlexible time off – take what you needRetirement savings program with company contributionand after tax contributionsEquity in a publicly-traded company and an Employee Stock Purchase ProgramFamily-forming benefits, fertility support, and up to 20 weeks of Parental LeaveFree therapy sessions, financial and professional coaching, and legal adviceMonthly stipend to support our remote work modelAnnual “development dollars” to support our people growth and developmentCompany OverviewMarqeta is a card issuing platform that provides infrastructure and tools to help companies build and manage payment programs. It was founded in 2010, and is headquartered in Oakland, California, USA, with a workforce of 501-1000 employees. Its website is https://www.marqeta.com.