[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. Podean is a leading marketplace agency helping brands accelerate growth across digital commerce platforms. They are seeking an experienced Senior Account Manager to lead high-visibility client accounts, manage and mentor a team, and drive full-funnel Amazon and marketplace strategy for tier-one brands.ResponsibilitiesLead top-tier client accounts end-to-end across Amazon and marketplaces, owning strategy, execution, and performanceServe as the primary client partner - lead conversations, present recommendations, and drive key business decisions with senior stakeholders including C-suiteDevelop annual strategic roadmaps, growth plans, promotional calendars, and business reviews with a strong focus on profitability and scaling performanceOversee and mentor Account Managers/Associates; provide coaching, workload allocation, feedback, and career developmentEnsure flawless delivery across media, creative, retail, supply chain coordination, and marketplace operationsBuild trust with clients through education, guidance, performance transparency, and proactive recommendationsIdentify growth opportunities, upsell initiatives, and ways to expand existing scopes of workCreate decks, lead all client meetings, own call notes, action lists, and follow-throughMonitor account performance, review reporting regularly, and translate data into clear insights and next stepsWork cross-functionally with media, retail, creative, and analytics teams to drive end-to-end successAdvocate for the client internally and ensure alignment on deadlines, ownership, and execution qualityDevelop and implement best practices, SOP improvements, onboarding materials, and training resourcesContribute to thought leadership, internal education sessions, and new business pitchesStay current on Amazon programs, betas, algorithms, policy updates, and marketplace opportunitiesHelp brands innovate beyond foundational Amazon execution through channel expansion and creative testingSkills6+ years experience in eCommerce, digital media, or marketplace management with strong Amazon expertiseProven experience managing enterprise-level accounts and leading conversations at the executive levelPrior experience managing and developing a team with high standards for ownership and deliveryStrong presentation, communication, and client-facing confidence; comfortable leading calls and challenging constructivelyHighly organized, responsive, detail-oriented, and able to manage multiple workstreams simultaneouslyStrong analytical ability with comfort in Excel/Sheets, creating insights and translating them into strategyCommercial mindset with the ability to identify revenue opportunities and influence decision-makingGrowth-oriented, accountable, collaborative, and motivated to build strong long-term relationshipsBenefitsCompetitive compensation aligned to experience and market benchmarksRemote-first flexibility - work from anywhere, with trust and autonomyGlobal collaboration - working with experts across regions and time zonesCareer growth and development - opportunities to evolve as we scale5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiringPositive-energy culture - grounded in respect, inclusion, and accountabilityMeaningful impact helping some of the world’s most progressive brands growCompany OverviewPodean is a marketing agency that offers creative strategic thinking, retail operations and content development services for brands to grow. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.podean.com/.