[Remote] Senior Account Executive

Note: The job is a remote job and is open to candidates in USA. BOLDSCIENCE is a company specializing in medical communications, and they are seeking a Senior Account Executive who will play a vital role in managing client accounts and ensuring project success. The role involves developing client relationships, managing projects, and supporting financial processes while collaborating with various teams.ResponsibilitiesDevelops a good understanding of the account projects and the client needs, regularly asking questions to develop their knowledge on the client, account, and key therapy areas furtherBuilds awareness of external factors that may influence the day-to-day management of client projectsStarts to expand their role to more complex tasks involving higher levels of responsibility and ownershipStarts to contribute and speak on both internal and client calls to help build and develop their profile on accountsCan clearly navigate internal BOLD processes and apply best practices to ensure all projects meet the highest of standardsUses platforms or client-specific tools such as Datavision and/or Veeva as required. Tasks may include data entry and audit, preparation, upload, and tracking of materials and/or reportingClearly understands the roles of their internal account team and how their day-to-day responsibilities contribute to the wider team, and the need for account leads to be kept in the loopStarts to take ownership of key tasks, including status reports, actions lists, and contact reports, ensuring all information is up to dateThe account leads trust that an SAE can proactively drive elements forward independently but stop to sense check where necessaryCoordinates the scheduling and execution of internal/external meetings, preparing agendas and meeting minutes. Proactive and persistent in making sure follow-up actions are being driven forwardAn SAE does not need to be told; they are clear on their responsibilities and can drive actions forward independentlyContinues to develop project management skills, ensuring that the team has all relevant information before internal/external meetings, including status reports, invoice trackers, and purchase order trackingAn SAE has excellent communication skills and ensures that their account lead has an accurate snapshot of account activity, providing regular updates and flagging any foreseeable problemsFlexible and adaptable in approach. Happy to roll up their sleeves with all activities across their accounts, including assisting with onsite preparation such as onsite materials and assisting with booking travel and accommodationWorks with the wider BOLDSCIENCE team (Scientific, Creative, Editorial, Finance, etc.) to ensure timely review and delivery of client deliverablesDevelops a good relationship with the Finance department and has a solid understanding of financial software & processes at BOLD, such as invoices, purchase orders, and setting up new job codesContinues to build their financial knowledge across their account. Recognizes red flags to the account team and suggests a solution for resolutionLiaises effectively with external suppliers and sets up new purchase ordersCompletes timesheets accurately and in a timely mannerAccurately tracks account invoices, flagging to the account lead what is coming up for the month aheadContinues to develop their understanding of budget management and may be given responsibility for small-scale or first-draft budgetsEnsures information is tracked accurately and processes are followed correctly; starts to recognize when a project is going out of scope and brings this to the attention of the account leadSkillsExperience working within Medical Communications or similar industryExperience working in a busy, fast-paced environment with the ability to manage multiple deadlines while maintaining precision and excellenceAbility to work independently with strong organizational, communication, and relationship-building skillsGood attention to detailFlexible and adaptable in approachStrong computer proficiency and English grammar are also requiredTrack record of working effectively within a team environmentBachelor's degree preferred in science, pharmacology, or medicineCompany OverviewBoldscience is a medical communications agency. It is a sub-organization of Minds + Assembly. It was founded in 2019, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 201-500 employees. Its website is https://www.boldsci.com.