[Remote] Scheduling Coordinator

Note: The job is a remote job and is open to candidates in USA. Mortgage Connect, LP is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services related to loans. They are seeking a Scheduling Coordinator responsible for coordinating the scheduling of closings, managing communications with clients and signing agents, and ensuring timely completion of scheduling requests. Responsibilities Complete all scheduling, re-scheduling, and cancellation requests for all closing orders Coordinate scheduling assignments between signing agent, borrower, and clients Handle incoming calls from signing agents, borrowers, and clients regarding scheduling Follow client-specific scripting call dialogue Meet company production, fee, and turn time standards as set forth by department Manager Monitor incoming scheduling emails Complete requests for reschedules and cancellations Establish and maintain relationships with signing vendors and clients Address vendor payment questions/issues as necessary Communicate openly and respectfully with clients, team members, and leaders Communicate with closing teams regarding all unscheduled closings and title not cleared files to obtain approval to schedule Maintain open communication with closing team members and post-closing auditors Track and report daily work to team leader Answer incoming phone calls that roll to Vendor Hotline queue Cross train in answering the company phones, CPL, Patriot Act, and bankruptcy searches Cross train in Vendor Management and Signing Only to provide coverage during peak times All other duties assigned Skills High school diploma or equivalent 1-year customer service experience Must possess good organizational skills Strong multi-tasking abilities in a fast-paced environment Excellent written and verbal communication skills Proficient with MS Office and office equipment MS Excel skills are a plus Benefits Medical Dental Vision HSA Mental health programs Employee Assistance Program Short term disability Voluntary insurance (LTD, auto, home, life, legal, pet, identify theft) Employee discounts Paid holidays Generous PTO based on tenure Paid volunteer time Paid Maternity and Parental Leave 401K plan Robust continuous learning opportunities Access to discounts that help save money in your daily life Company Overview Mortgage Connect is a real estate company offering property deal closing services. It was founded in 2008, and is headquartered in Moon, Virginia, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Mortgage Connect, LP has a track record of offering H1B sponsorships, with 5 in 2026, 1 in 2025, 1 in 2024, 6 in 2023, 1 in 2022, 5 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.