[Remote] SAP CS (Customer Service) Solution Architect

Note: The job is a remote job and is open to candidates in USA. NeerInfo Solutions is seeking a SAP CS Solution Architect to lead large-scale transformation programs across North America. The role involves driving end-to-end solution architecture program delivery and business transformation for SAP Customer Service processes within S4HANA programs.ResponsibilitiesLead SAP CS-driven transformation programs S4HANA implementations rollouts and conversions and multiple system architectureDefine and drive target operating model for service managementInfluence CXO-level stakeholders on business transformation roadmapEnsure alignment with enterprise transformation office governance and KPIsDrive Decisions with key business stakeholders within construct of program timelineOwn end-to-end solution design for SAP CS Service Management S4HANA ServiceArchitect integrated solutions across SD PMEAM CRMService Cloud Finance and Supply Chain other applications like ServiceMaxEnsure scalable standardized template-based solutions for multicountry rolloutsDefine cleancore architecture using SAP BTP extensions where requiredLead global template design rollout and deployment strategyManage solution governance Architecture Review Board Design AuthorityDrive data migration testing strategy SITUAT and cutover planningEstablish risk management RAID logs and quality gatesDesign and optimize Service order managementInstalled base Warranty ManagementService contracts billingField service execution mobilityEnable process harmonization across regions and business unitsArchitect integrations with SAP EAM Asset ManagementSAP SD LogisticsSAP FSM Service CloudThird-party field service IoT platformsLeverage SAP BTP APIs and event driven architecturePartner with CIO Business HeadsProgram SponsorsGlobal Process OwnersLead Steering Committee discussions and executive reportingMentor global delivery teams functional technicalBuild and scale SAP service transformation capabilityContribute to practice assets accelerators and reusable frameworksSkills12 years in SAP with strong SAP CS S4 Service experienceProven experience in leading large SAP transformation programs 10MAtleast 10 S4HANA large scale implementation using Agile Activate MethodologiesCompany OverviewNeer Info Solutions is a boutique executive search firm and has been in the search industry since 2005. It was founded in 2004, and is headquartered in Noida, Uttar Pradesh, IND, with a workforce of 201-500 employees. Its website is http://www.neerinfo.com.