[Remote] Salesforce Marketing Cloud Architect (remote)

Note: The job is a remote job and is open to candidates in USA. Gallagher is a global community committed to empowering businesses and individuals. They are seeking a Salesforce Marketing Cloud Architect to lead customer engagement and personalization initiatives, driving architecture strategy and solution design across marketing and CRM ecosystems.ResponsibilitiesArchitectural Design: Lead the end-to-end technical architecture for SFMC (Email, Mobile, Automation Studio, Journey Builder) and Data Cloud (Ingestion, Modeling, Identity Resolution, and Calculated Insights)Data Strategy & Integration: Define data models and ETL processes. Design complex integrations between Data Cloud, SFMC, Sales/Service Cloud, and external data lakes (e.g., Snowflake, AWS S3)Advanced Personalization: Architect solutions using Marketing Cloud Personalization (formerly Interaction Studio) and Data Cloud Actuations to drive real-time, cross-channel experiencesPerformance Optimization and Troubleshooting: Monitor and optimize the performance of Marketing Cloud, Data Cloud, and DevOps pipelines, including data processing, campaign execution, and system efficiency. Troubleshoot and resolve technical issues related to configurations, integrations, and data flowsIdentity Resolution: Configure and optimize Identity Resolution rules within Data Cloud to ensure accurate customer stitching across disparate data sourcesGovernance & Security: Establish best practices for business unit structure, data privacy (GDPR/CCPA compliance), and security protocols within the Salesforce environmentTechnical Leadership: Act as a subject matter expert (SME) for stakeholders, translating business requirements into technical specifications and guiding a team of developers/consultantsSkillsBachelor's degree in computer science, Data Science, or a related field8+ years of experience in the Salesforce ecosystem, with at least 4+ years in an Architect roleProven track record of delivering at least one full-scale Data Cloud implementationStrong background in data architecture, relational databases, Strong SQL (joins, aggregations, performance tuning) and big data conceptsSalesforce Marketing Cloud: Expert-level knowledge of AMPscript, SSJS, SQL, and the SFMC API suiteSalesforce Data Cloud: Hands-on experience with Data Streams, Data Mapping (DMO), Identity Resolution, and creating Calculated/Streaming InsightsIntegration Patterns: Deep understanding of MC Connect, API-based integrations (REST/SOAP), and middleware solutionsWeb Technologies: Proficiency in HTML/CSS and JavaScript for cloud pages and advanced email renderingExcellent communication skills, with the ability to explain 'the why' behind technical decisions to non-technical executivesSalesforce Certified Marketing Cloud ArchitectSalesforce Certified Data Cloud ConsultantSalesforce Certified Marketing Cloud ConsultantSalesforce Certified Marketing Cloud DeveloperBenefitsMedical/dental/vision plans, which start from day one!Life and accident insurance401(K) and Roth optionsTax-advantaged accounts (HSA, FSA)Educational expense reimbursementPaid parental leaveDigital mental health services (Talkspace)Flexible work hours (availability varies by office and job function)Training programsGallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeingCharitable matching gift programCompany OverviewGallagher is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.Company H1B SponsorshipGallagher has a track record of offering H1B sponsorships, with 9 in 2026, 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.