[Remote] Salesforce Consultant, Change Management
Note: The job is a remote job and is open to candidates in USA. NeuraFlash, Part of Accenture, is a leader in AI and Salesforce innovation, crafting intelligent solutions to revolutionize workflows and enhance customer experiences. The Salesforce Consultant, Change Management role involves developing change strategies for digital transformations, collaborating with clients on user adoption, and driving organizational change management initiatives. The position requires building relationships and supporting a growing practice in a fast-paced environment.ResponsibilitiesAs a Change Management Consultant, you will work across projects as a thought leader and develop change strategies that enable successful digital and organizational transformations and cloud based technology implementationsBe a champion of change on projects with customers across various practicesStrategically collaborate with customers to determine the best approach to user adoptionTrain customers on the solutions weâve built and how to best implement change within their organizationWork alongside superusers to give users a voice in the implementationAbility to quickly acquire new technical expertise and understanding of latest Salesforce features and major launches and train and mentor our team as requiredUnderstand client's culture, business strategies, and associated organizational change management opportunities and challengesApproach organizational change as both an art and a science, leveraging proven change methodologies, as well as a strong understanding of individual and organizational psychological factors that influence and drive behavioral changeBuild relationships with constituents including: clients, internal teams, and consulting partnersWork across teams to serve as the "expert" on organizational change management including: overall program strategy, change design and execution, stakeholder engagement, organizational readiness, leadership alignment, communication and training, project management, business process design, sustainment, and measurementSupport a growing practice and be able to thrive in a fast-paced entrepreneurial environment, aid in identifying opportunities and building client relationships, internal infrastructure, and best practices to strengthen our foundationSkillsBachelor's Degree or equivalent combination of education and experienceExperience in general management/software consulting preferredExperience related to the successful delivery of change management work including: change assessments, job/role design, stakeholder engagement, organizational readiness, leadership alignment, change impact analysis, education, communications, training, user adoption, change measurements, and sustainmentExperience conducting business interviews and leading client workshopsProven ability to thrive in technical environments, especially implementations of Salesforce productsExcellent communication skills and strong leadership and presentation skills4+ years experience in consulting, business technology, or functional domainStrong technology background with working knowledge of Salesforce's preferred collaboration platforms (Google Suite, Chatter, Quip, Smartsheet, Slack)Experience with Salesforce Service Cloud, Sales Cloud, Contact Centers, Field Service, Salesforce CPQ, and/or Tableau a plusExperience with change management tools, templates, techniques, or frameworksSalesforce.com organization and product knowledge preferredBenefitsRemote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, weâre focused on keeping everyone connected and unified as one team.Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isnât possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it doneCollaboration: You have a voice here! If you work with a team of smart people like we do, itâs a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.Celebrate Often: We take our work seriously, but we donât take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we donât forget to slow down and celebrate the big things and the small things together.Company OverviewNeuraFlash is a certified Salesforce Partner and a leading expert in AI, with decades of experience. It is a sub-organization of Accenture. It was founded in 2016, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is https://www.neuraflash.com.Company H1B SponsorshipNeuraFlash has a track record of offering H1B sponsorships, with 10 in 2025, 9 in 2024, 9 in 2023, 8 in 2022, 13 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.