[Remote] Salesforce Certified Consultant – Public Sector / Government Cloud

Note: The job is a remote job and is open to candidates in USA. FormativGroup is seeking an experienced Salesforce Certified Consultant with strong expertise supporting Public Sector and Government Cloud initiatives. This role is responsible for partnering with business stakeholders, delivery teams, and technical resources to design, configure, optimize, and support scalable Salesforce solutions across Government Cloud, Service Cloud, and Experience Cloud environments.ResponsibilitiesPartner with client stakeholders, business users, and delivery teams to gather, document, and validate business and functional requirements across Salesforce Government Cloud implementationsDesign and configure Salesforce solutions across Service Cloud, Experience Cloud, and related Salesforce platform technologies using declarative functionality and platform best practicesTranslate business needs into scalable Salesforce solutions including Flows, page layouts, validation rules, record types, approval processes, dashboards, reports, and security configurationsFacilitate discovery sessions, workshops, backlog grooming, user story development, and solution review meetings with both technical and non-technical stakeholdersCollaborate closely with developers, architects, QA teams, and project managers to support end-to-end Salesforce solution deliverySupport configuration and administration activities including user setup, profiles, permission sets, workflows, automation, and environment managementParticipate in Agile/Scrum ceremonies including sprint planning, daily standups, retrospectives, backlog refinement, and release readiness activitiesAssist with testing coordination, UAT preparation, defect validation, and production deployment activitiesSupport data migration and data quality initiatives including imports, exports, cleansing, and validation activitiesParticipate in client-facing presentations, demonstrations, training sessions, and change management activitiesEnsure solutions align with Salesforce platform governance, security standards, and Government Cloud compliance requirementsCollaborate with integration and technical teams to support API-driven processes and connected system workflowsMaintain accurate project documentation including business requirements, process flows, user stories, configuration documentation, and training materialsProvide consultative recommendations to optimize business processes, improve platform adoption, and enhance user experienceSkillsActive Salesforce certifications required: Salesforce Administrator - requiredService Cloud Consultant – is required5+ years of Salesforce consulting, administration, business analysis, or solution configuration experience within enterprise environmentsProven experience supporting Public Sector and Government Cloud Salesforce implementations and prior experience supporting federal, state, or local government agenciesStrong hands-on experience with: Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Flows and declarative automation, Salesforce security and access management, Salesforce reporting and dashboardsStrong understanding of Salesforce platform capabilities, configuration, data model, and business process optimizationExperience gathering and documenting functional requirements, user stories, process flows, and acceptance criteriaAbility to translate business requirements into scalable Salesforce solutions while collaborating effectively with technical delivery teamsExperience working within Agile/Scrum delivery environmentsStrong communication, facilitation, and stakeholder management skills with the ability to engage directly with clients and executive usersStrong organizational skills with the ability to manage multiple priorities within fast-paced consulting engagementsCannabis industry experience highly preferredExperience working within Salesforce consulting, systems integrator (SI), or professional services organizationsExposure to Salesforce Government Cloud Plus (GovCloud Plus)Familiarity with Copado, Gearset, Git, Azure DevOps, or Salesforce DevOps processesExposure to MuleSoft or enterprise integration platformsExperience supporting Experience Cloud portals, digital experiences, and community-based solutionsExposure to Salesforce AI capabilities including Einstein AI, Agentforce, or GenAI-enabled Salesforce toolsExperience supporting large-scale Salesforce migrations, modernization initiatives, or multi-org implementationsBusiness process reengineering and change management experience strongly preferredBenefitsDiscretionary bonuses, commissions, or other incentive programsA comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, etc.Company OverviewFormativGroup is an IT services and consulting firm that helps companies build application solutions and establish dynamic workflows. It was founded in undefined, and is headquartered in White Plains, New York, USA, with a workforce of 51-200 employees. Its website is https://formativgroup.io.