[Remote] Salesforce Administrator 5256

Note: The job is a remote job and is open to candidates in USA. Tier4 Group is seeking a skilled Salesforce Administrator to optimize their Salesforce environment and drive improvements that support business growth and efficiency. The role involves evaluating the current system, designing and implementing solutions, and providing ongoing support to users while collaborating with business stakeholders.ResponsibilitiesEvaluate and understand our current Salesforce environment and recommend improvements aligned to business goalsDesign, configure, and implement Salesforce solutions using standard platform functionalitySupport day-to-day system administration, user management, and issue resolutionPartner with business stakeholders to gather requirements and deliver effective solutionsMaintain documentation, ensure clear communication, and provide ongoing support to usersGather requirements, analyze processes, and translate needs into Salesforce solutionsTroubleshoot system issues and provide timely resolutionsManage profiles, permission sets, and role hierarchyConfigure fields, page layouts, record types, dynamic forms, apps, and actionsBuild and maintain dashboards and reportsDevelop and maintain Flows, assignment rules, and other automation toolsImprove business processes using Salesforce best practicesConfigure queues, statuses, and skill-based routingSupport email-to-case and web-to-lead functionalityManage deployments and releases using CopadoPerform system maintenance, monitor updates, and use Salesforce OptimizerEnsure system performance, stability, and scalabilitySkillsSalesforce Administrator CertificationAt least 100 Trailhead badges demonstrating ongoing platform learningExperience with Sales and Service CloudExperience with AgentForce (badges, exposure, or hands-on experience required)Hands-on experience with core Salesforce administration and configurationExperience with Copado or similar release management toolsStrong problem-solving and communication skillsCompany OverviewTier4 Group is a women-owned and diversity-certified technology Talent, Professional Services, Advisory, and Information Security firm with a national reach. It was founded in 2010, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 201-500 employees. Its website is http://www.tier4group.com/.