[Remote] Sales Support Representative

Note: The job is a remote job and is open to candidates in USA. BSN SPORTS, a leader in team athletic gear, is seeking a Sales Support Representative to assist their Sales Pros in managing the order process efficiently. The role involves providing support in order entry, product availability checks, and maintaining communication between sales and vendors.ResponsibilitiesProvide support to Sales management and Sales Pros, including, assist and train Sales Pros on order entryResearch vendor issues and check availability of productsResponsible for returns/replacements for assigned sales prosManaging sales reports for orders processedResponsible for opening, running and closing of customer web stores (MTS)Responsible for communicating issues between sales and other departmentsResponsible for keeping open communication with vendorsChecking stock, tracking product and speaking directly with customersContinuing education around knowledge of productsSkillsSelf-motivated team player, with the ability to work independently with minimal supervisionPassion for working with multiple outside sales professionals at a timeAbility to navigate ambiguity within a complex, dynamic and rapidly changing environmentIncorporate customer-centric values and SPIRIT principles into the company's mission, vision, and core valuesAttention to detail, ability to multitask, remain organized and prioritize tasks with strict deadlinesThe ability to communicate effectively (written & verbal) across all organizational levelsMust be comfortable with conflict resolutionAbility to work in a fast-paced environment and pivot focus of responsibilities in a smooth and efficient mannerStrong knowledge of our productsProficiency in Microsoft Office including Excel, Word, Outlook and TeamsProficiency in SAP, QOE, CRM (Engage), order flow management, etcHigh school diploma or GED required1-2+ years of customer service or sales support experienceAssociate's degree preferredTeam sports experience preferredBenefitsComprehensive Health Care BenefitsHSA Employer Contribution/ FSA OpportunitiesWellbeing Program401(k) plan with company matchingCompany paid Life, AD&D, and Short-Term DisabilityGenerous My Time Off & Paid HolidaysVarsity Brands Ownership ProgramEmployee Resource GroupsSt. Jude Partnership & Volunteer OpportunitiesEmployee Perks including discounts on personal apparel and equipment!Company OverviewBSN SPORTS is a marketer, manufacturer and distributor of sporting goods apparel and equipment. It was founded in 1972, and is headquartered in Dallas, Texas, USA, with a workforce of 1001-5000 employees. Its website is http://www.bsnsports.com.