[Remote] Sales Representative - Renewals & Cloud Sales Specialist

Note: The job is a remote job and is open to candidates in USA. Blueprint is a technology solutions firm headquartered in Bellevue, Washington, dedicated to helping organizations unlock value through technology. The Sales Representative - Renewals & Cloud Sales Specialist will support Education customers through their licensing and cloud renewal lifecycle, manage renewals, identify growth opportunities, and ensure high-quality outcomes that impact revenue retention and customer satisfaction. Responsibilities Engage Education customers to understand business needs and recommend the best licensing models Lead end-to-end renewal execution, ensuring agreements are renewed on or before expiration Begin renewal planning at T-13 and transition to customer-facing upsell/cross-sell conversations at T-12 Conduct infrastructure and solution reviews to identify modernization and cloud opportunities Follow required engagement processes and collaborate closely with Licensing Solution Partners Maintain accurate data hygiene in all systems and renewal tracking tools Demonstrate cloud capabilities and ROI to support customer purchasing decisions Drive migration of existing licensing to cloud-based solutions while identifying upsell and cross-sell paths Activate solution plays under Optimize, Secure, and Prepare motions to support scalable cloud adoption Follow approved promotional and outreach guidelines before contacting customers Act on digital inbound leads (“Priority 0” signals) received through centralized demand channels Handle hand-raiser requests, contact-me forms, and tele-qualified leads with speed and professionalism Adhere to documented communication standards and playbooks for customer outreach Ensure all unique or updated processes are captured and posted to the secure team channel Align to engagement expectations, communication strategy, and feedback loops outlined in ROE Follow SLAs, escalation paths, and collaboration norms across teams Execute proper handover processes including required tool updates and minimum criteria Serve as the customer-facing generalist who initiates engagement and brings in specialists as needed Lead the renewal process end-to-end, ensuring accurate, timely deal closure Qualify leads to opportunity stage (~40%) and secure customer commitment to explore renewal options Coordinate customers, partners, licensing teams, and program managers to drive renewal strategy Ensure compliance and proper documentation; maintain high-quality data in all systems Support licensing structure, pricing questions, upsell/cross-sell scenarios, and program migrations Validate that renewal constructs meet internal policy and compliance requirements Collaborate with Renewal Specialists, partners, and program management teams to finalize deals Skills Strong verbal and written communication skills Effective negotiation and customer engagement skills Ability to work independently, prioritize tasks, and manage time in a high-volume environment Basic understanding of sales principles and solution-based selling Experience handling customer-facing interactions and managing multiple stakeholders Proficiency using CRM or sales tracking tools Experience in licensing, renewals, customer acquisition, or inside sales Familiarity with cloud concepts, subscription models, or digital transformation initiatives Experience working in Education sector sales or public sector sales environments Ability to interpret customer digital signals, lead qualification, and pipeline development Knowledge of structured renewal frameworks and lifecycle engagement processes Prior work in a structured, metrics-driven sales environment with SLAs and KPIs Benefits Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Company Overview Blueprint is redefining the data solutions ecosystem. It was founded in 2013, and is headquartered in Bellevue, Washington, USA, with a workforce of 501-1000 employees. Its website is