[Remote] Sales Operations Specialist (CA)

Note: The job is a remote job and is open to candidates in USA. NWN is a leading AI-powered technology solutions provider for innovative organizations in North America. The Sales Operations Specialist role involves assisting with sales orders, managing opportunity data in SalesForce, and supporting sales operations to ensure timely and accurate order processing.ResponsibilitiesWork with Sales to help with Opportunity management in SalesForce to keep info updated for forecasting requirements that roll up to executive management on a weekly basisSupport of a “primary territory”, but may also be asked to support another area anywhere in the USReview weekly the SalesForce reports to ensure supported territory deals are updatedAssist Sales/Pre-sales in supporting the use of SalesForce reportsActively work with Sales Support – Business Operations, to ensure all of the required documents are compiled so that the order process may be initiatedResponsible for working in OEM/Vendor/Disti tools/systems to complete the registrations for quotes/deals to verify costsAssist Sales in getting the Vendor SKU’s/pricing uploaded into SalesForce to help complete quotingFrequent interaction with sales, presales, finance and service deliveryWorking understanding of the Order Process, ensuring when quotes are build all content is captures and orders are submitted in a timely mannerOther responsibilities as assignedSkills4 – 10 years' experience in the IT industryPossesses a Sales DNA and understands how to positively impact Sales VelocitySkills working with SalesForce, with Sales/Pre-sales in forecasting/quoting positionKnowledge of vendor partner programs and processesNetSuite, Salesforce, Excel, Word, Outlook and PowerPoint experienceThorough knowledge of the NWN Opportunity to Cash process or ability to quickly learnExcellent communication skillsExcellent problem solving/dispute resolution skills requiredProduct and recurring bookings experience is preferred or proven knowledge in other positionsOEM relationship experience (Preferred)Knowledge of sales cycles and commissions (Preferred)Knowledge of how Account Executives are motivated and comfortable working with Account Executives (Preferred)Project management skills (Preferred)Time and priority management skills (Preferred)BenefitsMedical, dental, and vision plansHealth Savings Account (HSA) and Flexible Spending Accounts (FSAs)Income protection through disability and life insuranceA 401(k) with company matchUnlimited PTOPaid company holidaysHybrid/remote workPaid bonding leave for eligible employeesEmployee discountsAccess to our Employee Assistance Program (EAP)Accident, critical illness, long-term care, and hospital indemnity coveragesLegal and identity theft protectionPet insuranceSupplemental life insurancesReferral bonusesCharitable donation matchingAllowances for eligible rolesCompany OverviewNWN delivers AI-powered technology solutions for the modern workplace. It was founded in 1986, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.nwnit.com.