[Remote] Sales Operations Specialist

Note: The job is a remote job and is open to candidates in USA. ABB is a company that helps industries run leaner and cleaner, and they are seeking a Sales Operations Specialist to lead structured sales processes and improve sales operations. The role involves collaborating across various teams to ensure accurate sales forecasts and support production planning for complex electrical equipment.ResponsibilitiesLead sales forecasting, pipeline management, and demand planning processes to drive forecast accuracy, business visibility, and revenue growthAnalyze sales performance, market trends, customer demand, and funnel health to provide actionable insights and support strategic decision-makingDevelop executive-level reporting and dashboards while ensuring data integrity across CRM, ERP, and business intelligence systemsPartner with Sales, Supply Chain, Finance, Engineering, and Product Management to align forecasts, capacity planning, business reviews, and product lifecycle initiativesDrive process standardization, CRM governance, and continuous improvement initiatives that enhance operational efficiency and customer experienceOwn Sales Incentive Plan (SIP) administration, including performance metrics, territory and crediting logic, payout validation, and reporting transparencySkillsBachelor's degree in Business, Engineering, Data Analytics, or similar field5+ years of experience in sales operations, forecasting, demand planning, sales enablement, or strategic account management ideally in industrial, electrical, engineering, or mission‑critical infrastructure sectorsAdvanced skills with BI tools (Power BI, Snowflake), Excel, SAP, and Salesforce CRMExperience working with Supply Chain, Operations, and Engineering in a manufacturing or engineered‑to‑order environmentStrong analytical skills with experience in forecasting, reporting, and Excel Power Pivot and Power QueryAbility to translate complex technical and operational information into clear, actionable insightsExcellent communication, presentation, and cross‑functional collaboration skillsExperience in a global or matrixed organization and/or supporting mission-critical industries (data centers, hospitals, utilities, etc.)Strong project management skills and ability to manage concurrent multiple initiativesFamiliarity with various customer go-to-market strategies, such as iRep, Distributor, Valus Added Reller, integrators, and direct/end-userStrong understanding of UPS systems, switchgear, PDUs, and power distribution equipmentFamiliarity with long‑lead‑time electrical components and supply chain constraints; process‑driven mindset with strong attention to detail, structure, and continuous improvementAbility to influence cross‑functional teams without direct authorityBenefitsChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insuranceParental Leave – up to 6 weeksEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount program401k Savings Plan with Company ContributionsEmployee Stock Acquisition Plan (ESAP)ABB provides 11 paid holidays.Salaried exempt positions are provided vacation under a permissive time away policy.Company OverviewABB provides electrification and automation solutions for various industries. It was founded in 1988, and is headquartered in Zürich, Zurich, CHE, with a workforce of 10001+ employees. Its website is https://global.abb/group/en.Company H1B SponsorshipABB has a track record of offering H1B sponsorships, with 9 in 2026, 70 in 2025, 51 in 2024, 58 in 2023, 63 in 2022, 52 in 2021, 46 in 2020. Please note that this does not guarantee sponsorship for this specific role.