[Remote] Sales Operations Specialist

Note: The job is a remote job and is open to candidates in USA. CivilGrid is a venture-backed SaaS construction tech company building the 'Google Maps for the Underground.' The Sales Operations Specialist will be responsible for architecting the revenue engine during a critical growth phase, creating systems and processes that enable scalable growth across sales, marketing, finance, and customer success.ResponsibilitiesSet the strategy and drive the execution across revenue operations, from inception to completion, without waiting to be told what to doOwn the v1 revenue stack: fix Salesforce, bring in a marketing solution, and make sure the full tech stack (HubSpot, Outreach/Salesloft, Clay/Apollo/ZoomInfo, Gong, LinkedIn Sales Navigator) is connected and running cleanlyAutomate AE outbound, both cold and field, and build the systems that make the motion repeatableDefine full-funnel analytics end to end and build the reporting infrastructure that gives leadership clear visibility into what's workingDefine the data model, build the workflows, and surface insights that help the GTM org move fasterTranslate what you build into execution for the AE team through SOPs, hands-on training, and making sure what gets built actually gets useSkills4+ years in revenue operations, sales operations, or GTM operations at a high-growth (ideally B2B SaaS) startupStrong understanding of revenue operations best practices and how to adapt them to early-stage environmentsData-driven decision maker with strong analytical skills and comfort working with metrics, forecasts, and business casesSelf-starter mentality with the ability to build from zero—you're equally comfortable rolling up your sleeves and thinking strategicallyExceptional attention to detail with the ability to manage multiple priorities and projects simultaneouslyTeam player who thrives on solving problems for others and enabling GTM teams to winExperience with modern SaaS tech stacks (e.g., Salesforce, HubSpot, Outreach/Salesloft, Clay/Apollo/ZoomInfo, Gong, LinkedIn Sales Navigator)Curiosity and hunger to learn—you're excited about startups, growth, and the opportunity to wear multiple hatsPrior experience in sales, customer success, or construction/infrastructure industriesSQL & APEX proficiencyBenefitsCompetitive salary and equityHealth insuranceFlexible and remote-friendly work environmentFSA (health and dependent care)Unlimited PTOCompany OverviewCivilGrid is a construction intelligence platform combining layers of utility, environmental, and geotechnical site data. It was founded in 2020, and is headquartered in San Francisco, CA, US, with a workforce of 11-50 employees. Its website is http://www.civilgrid.com.