[Remote] Sales Operations & CRM Manager

Note: The job is a remote job and is open to candidates in USA. Project Worldwide is seeking a Sales Operations & CRM Manager to support their Marketing Operations Department. This hybrid role combines CRM administration with strategic research to enhance the sales pipeline and improve lead generation quality.ResponsibilitiesSupport the Director of Marketing Operations holistically across Salesforce implementations in each of the Project AgenciesRoutine administration, data validation, reports, metrics, and maintenance of instructional resourcesPlatform development, feature updates, reports, and automation to improve efficiencyEnable and optimize existing and new AI features with Salesforce and other Salesforce products (Slack, Tableau)Manage, maintain, and optimize the Salesforce CRM platformEnsure data accuracy, hygiene, and consistency across all recordsAutomate workflows to improve sales team productivitySupport users with training, troubleshooting, and best practicesIdentify opportunities for cross-selling and provide reports to relevant agencies on the opportunity(ies)Ensure wins and losses are being communicated across the network when relevantConduct and refine AI-powered in-depth research on leads generated by external agencies and global officesEnrich new logo opportunities using AI and human intelligence (company profiling, decision-makers, financials, market presence)Build structured intelligence reports to support sales outreachCollaborate with regional teams to refine lead quality and targetingSkills5-7 years of experience in Salesforce administration and sales operationsStrong research and analytical skills, with experience in B2B lead qualificationFamiliarity with global markets and industry intelligence toolsExcellent communication and stakeholder management skillsAbility to work cross-functionally with sales, marketing, and external partnersAI fluencyCompany OverviewProject worldwide is a marketing services agency that specializes in advertising, design, e-commerce, and social media services. It was founded in 2010, and is headquartered in Auburn Hills, Michigan, USA, with a workforce of 1001-5000 employees. Its website is http://www.project.com.