[Remote] Sales Manager - SMB Outbound Sales (Remote - West Region)

Note: The job is a remote job and is open to candidates in USA. Yelp is a platform that connects people with local businesses, and they are seeking an experienced Outbound Sales Manager to lead a team of Inside Sales Representatives. The role involves coaching and developing the team to exceed sales goals through high-volume outbound cold calling and consultative selling.ResponsibilitiesLead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environmentDrive daily outbound activity and ensure team members consistently meet or exceed KPIsProvide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close ratesFoster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learningFacilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and resultsAnalyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targetsEnsure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clientsSkills1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environmentWell-versed in selling digital products to SMBs and using Salesforce CRMProven success leading teams in a cold calling environment with a focus on high activity and quota achievementStrong coaching and mentoring skills with a commitment to developing others and fostering career growthData-driven mindset with the ability to analyze performance metrics and implement actionable improvementsExcellent communication, organizational, and time management skillsComfortable working in a fast-paced, remote-first environmentHave earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GEDBenefitsFull medical, vision, and dental15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)12 paid holidaysOne floating holidayUp to 14 weeks of parental leaveMonthly wellness subsidyWork from home reimbursementFlexible spending account401(k) retirement savings planEmployee stock purchase planCompany OverviewYelp is an online platform that connects people with great local businesses through user-generated reviews and recommendations. It was founded in 2004, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.yelp.com.



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