[Remote] Sales Manager

Note: The job is a remote job and is open to candidates in USA. UPM is a global leader in developing renewable alternatives to fossil-based materials, and they are seeking a Sales Manager to generate new customers and sales volumes via their NA Merchant partners. The Sales Manager will be responsible for direct sales, business development, and ensuring customer satisfaction while collaborating with internal partners to meet customer commitments.ResponsibilitiesDirect sales, business development, and service account management functions for UPM NA merchant partners. This includes business planning, building customer relationships at multiple levels in the vertical chain, forecasting demand in partnership with customers, pricing in adherence to UPM's pricing policy and documentation, implementation, and enforcement of UPM contractual practices, and building customer knowledge of UPM's offeringCollaborate with internal partners (customer service, production planning and logistics) to ensure customer commitments are metIncrease internal market intelligence by understanding and communicating end-user needs and market feedbackCreate customer satisfaction by exhibiting a drive to exceed customer expectationsEngage in new business development to include lead generation, qualification, and development, which result in new sales for UPMSkillsYou have a bachelor's degree in a related fieldYou have at least 5 years' sales or similar experienceYou have demonstrated experience in customer relationship managementYou have a strong understanding of customer and market dynamics and requirementsYou are skilled in selling and negotiating and able to think strategicallyYou have experience with sales and business-related systems and tools (i.e. SalesForce)You preferably have paper-related experienceBenefitsComprehensive medical, dental and vision plansDisability coverage, life, and AD&D insurance401(k) with company match and employer retirement contribution15 days of paid time off plus 13 company holidaysAnnual performance-based short-term incentive planProfessional development opportunitiesThis position is fully remote (home-office based).Company OverviewUPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. It was founded in 1978, and is headquartered in Helsinki, Southern Finland, FIN, with a workforce of 10001+ employees. Its website is https://www.upm.com.