[Remote] Sales Experience Team Inside Sales Associate

Note: The job is a remote job and is open to candidates in USA. Empire Today is looking for a Sales Experience Team Inside Sales Associate to join their Customer Engagement team. The role involves driving revenue by converting customer leads into scheduled sales appointments through effective communication and sales techniques.ResponsibilitiesHandle inbound calls from prospective customers and make outbound calls to prospective and existing customers to generate sales opportunitiesBuild rapport and establish interest in the products and services we offerIdentify and address any objections or concernsPresent updated offers, promotions, and scheduling options to encourage commitmentMaintain detailed records of customer interactions, outcomes, and follow up actions in CRM systemsCollaborate with sales and customer service teams to ensure seamless customer experienceMeet and exceed performance goals related to conversion rates, outreach volume, and customer satisfactionProvide feedback to leadership on common objections and potential improvements to the quoting processParticipate in ongoing training to enhance product knowledge and sales techniquesSkillsHigh school diploma or equivalentMust have and/or be able to acquire reliable internetMust have access to a mobile device/tablet for multi-factor authenticationProficiency in CRM systems and Microsoft Office SuitePrevious experience in sales, customer service, or call center environmentBenefitsHealth benefits.Paid time off and holiday pay.Wellness program.Professional development & career advancement opportunities.Lots of perks.Company OverviewEmpire Today is a provider of installed home improvements. It was founded in 1959, and is headquartered in North Lake, Wisconsin, USA, with a workforce of 1001-5000 employees. Its website is http://www.empiretoday.com/.