[Remote] Sales Development Representative (SDR)

Note: The job is a remote job and is open to candidates in USA. Dovetail is a rapidly growing global company on a mission to improve the quality of everything through its AI-native customer intelligence platform. They are seeking a Sales Development Representative (SDR) to drive new business across the US by identifying opportunities, generating leads, and collaborating closely with Account Executives.ResponsibilitiesBe a founding member of the SDR team. Support the design, tooling, and playbook development for our new sales development motion—helping establish the gold standard for outreach, messaging, and lead qualification at DovetailOwn top-of-funnel pipeline generation. Proactively identify, research, and engage prospects across our total addressable market—from inbound interest to outbound targeting—using multi-channel outreach (email, phone, social, video)Partner cross-functionally with Marketing and Sales. Collaborate closely with Demand Generation, RevOps, and Account Executives to develop effective messaging, lead scoring, and ABM-style campaigns for enterprise prospectsConsult and educate. Approach conversations with prospects through a consultative lens. Ask thoughtful questions, uncover pain points, and articulate the impact of adopting an AI-first insights platformLeverage AI and data tools. Use tools like HubSpot, Clay, Mixmax, and Sales Navigator alongside Dovetail’s own platform to personalize outreach and optimize conversionsDevelop the blueprint for scale. Document repeatable outreach processes, A/B test messaging, and share learnings that improve response rates, conversion, and productivity across the teamQualify and hand off leads. Drive high-quality meetings for Account Executives, ensuring contextual insight is shared for a seamless transition through the pipelineRepresent our brand with empathy and curiosity. Every interaction is a first impression of Dovetail—model the tone, professionalism, and curiosity that reflect our customer-obsessed cultureSkills1–3 years of SDR or BDR experience in B2B SaaS, in early-stage/scale-up companies, or targeting product, design, or research personasUnderstanding of how mid-market and enterprise organizations make purchase decisions—and how to navigate complex account maps with multiple stakeholdersProven use of personalized, high-quality outreach across email, phone, social, and video, leveraging trigger-based campaigns and creative touchpointsFamiliarity with CRMs (HubSpot or Salesforce), prospecting tools (Sales Navigator, Clay, Apollo), and sequence builders (Mixmax, Outreach)You use data to guide decisions, track performance against KPIs (meetings set, pipeline influence, conversion rate), and optimize your workflowYou write and speak with clarity, empathy, and precision—positioning Dovetail's value around the customer's context, not just its featuresComfortable in ambiguity; proactive in problem-solving; sees opportunity in constraints. You thrive on experimentation and feedback loopsCuriosity about the research, product development, and design landscape—and interest in helping teams make smarter, customer-centric decisionsExperience at high-growth firms like Notion, Figma, or AtlassianBenefitsEquity for everyone.An environment designed for doing your best work, wherever you are.Join our community.Learn & Thrive.Ample PTO.Work from anywhere.Generous parental leave.4 weeks at 4 years.Stellar benefits for those located in the US.Company OverviewDovetail is the only AI-first insights hub that automatically centralizes and transforms customer feedback into insights. It was founded in 2017, and is headquartered in Sydney, New South Wales, AUS, with a workforce of 51-200 employees. Its website is https://dovetail.com.



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