[Remote] Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. Tern is a company transforming the $130B travel industry and is seeking a high-output Sales Development Representative. This role involves prospecting and qualifying travel agencies through outbound outreach, setting qualified demos, and developing expertise in the travel agency landscape. Responsibilities Hit 80 dials per day and set 10 qualified demos per week, consistently Prospect and qualify small and mid-sized travel agencies through outbound phone, email, and social outreach Build genuine fluency in the travel agency landscape: tool stacks, pain points, GMV, how agencies grow and where they get stuck Qualify inbound leads quickly and pass them to AEs with clean context and a clear handoff Book discovery calls and demos that AEs actually want to run: solid qualification, no surprises Keep HubSpot airtight: every touchpoint logged, every lead status current, no cracks Use AI tools to research accounts, personalize outreach at scale, and iterate on messaging. We expect you to push what's possible here, not just use templates Share what you're hearing in the field (patterns, objections, language that resonates) to help sharpen our ICP, messaging, and product direction Support conference and event outreach, including pre-event targeting and post-event follow-up Skills Hit 80 dials per day and set 10 qualified demos per week, consistently Prospect and qualify small and mid-sized travel agencies through outbound phone, email, and social outreach Build genuine fluency in the travel agency landscape: tool stacks, pain points, GMV, how agencies grow and where they get stuck Qualify inbound leads quickly and pass them to AEs with clean context and a clear handoff Book discovery calls and demos that AEs actually want to run: solid qualification, no surprises Keep HubSpot airtight: every touchpoint logged, every lead status current, no cracks Use AI tools to research accounts, personalize outreach at scale, and iterate on messaging. We expect you to push what's possible here, not just use templates Share what you're hearing in the field (patterns, objections, language that resonates) to help sharpen our ICP, messaging, and product direction Support conference and event outreach, including pre-event targeting and post-event follow-up You're a phone-first person. Email and social are part of the mix, but you pick up the phone without hesitation and you're good at it You treat rejection as data. Outbound is a numbers game and a craft. You understand both, and a tough morning doesn't knock you off your cadence You hold yourself to your own standard. You don't need someone checking your activity dashboard to know whether you had a good day You're organized enough that leads don't fall through the cracks and AEs trust your handoffs You move fast and iterate. You'd rather test a new message and learn than workshop it for a week You want to grow into an AE role and you understand that volume, craft, and product knowledge are what get you there Experience in travel as an advisor, agency employee, or just someone who genuinely knows the industry Prior SDR or outbound sales experience, especially in SaaS Familiarity with HubSpot or similar CRM Experience with AI-assisted outreach or sales automation tools Benefits Meaningful equity in a venture-backed startup Join a high-performing team with a track record of growing startups from zero to multi-billion dollar valuations Be part of a mission-driven company transforming the travel planning space A direct path to Account Executive for the right performer Company Overview We believe travel has a uniquely powerful ability to bring people together and change the way we see the world - something we believe the world needs more of right now. It was founded in 2022, and is headquartered in Dover, Delaware, USA, with a workforce of 11-50 employees. Its website is