[Remote] Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. Loop is a company focused on driving growth through its sales team. The Sales Development Representative will conduct outbound prospecting, schedule demos, and optimize sales processes to meet and exceed sales targets. Responsibilities Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other channels Research and understand prospects' business needs and pain points to effectively communicate the value proposition of Loop Schedule and coordinate introductory calls or demos for qualified prospects with Account Executives (AEs) Track and document all interactions and lead information in Loop's CRM system (we use Salesforce) to ensure accurate and up-to-date data Continuously learn about the industry and competitors to provide valuable insights to merchants and improve sales messaging Collaborate with AEs and other team members to optimize sales processes and improve overall sales performance Meet and exceed weekly and monthly KPIs for outbound calls, qualified leads, and scheduled meetings Achieve (or exceed!) monthly SQO quota Participate in ongoing training and coaching sessions to improve sales skills and product knowledge Continuously provide feedback to the marketing team on the effectiveness of campaigns and messaging Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs Skills Strong prospecting skills with the ability to identify and qualify potential customers through various channels, such as cold calls, cold emails, social media, and other creative methods Excellent communication skills, both written and verbal, with the ability to engage and persuade prospects through phone, email, and other channels Strong listening skills to understand prospects' needs and pain points and effectively communicate the value proposition of Loop Positive attitude, persistence and resilience in the face of rejection or setbacks, with the ability to maintain motivation and focus on achieving quota You have a results-driven mindset and a willingness to go above and beyond to meet and exceed quotas Comfort with using technology and software tools, such as CRMs, email automation platforms, and prospecting tools; experience with (or are excited to learn) Loop's tools - Salesforce, Slack, Notion, Loom, Outreach, Lusha, SalesNav, and Google Suite You know how to effectively collaborate with cross-functional teams, including AEs, marketing, partnerships, and merchant success Willingness to learn and continuously improve sales skills, including product knowledge, sales processes, and industry trends You can provide examples of how you addressed a customer's concern or hesitation with a product and turned that hesitancy into a win You are curious and proactive in experimenting with AI technologies to improve workflows, optimize messaging, and uncover new ways to connect with merchants You thrive in rapidly changing, ambiguous, and fast moving environments You have examples to share of how you're already living Loop's core values: Be a Human First, Courage Over Comfort, Own the Outcome and Make Merchants Successful Benefits Medical, dental, and vision insurance Flexible PTO Company holidays Sick & safe leave Parental leave 401k Monthly wellness benefit Home workstation benefit Phone/internet benefit Equity Company Overview Loop is a return portal that automated all the returns and refunds of products. It was founded in 2017, and is headquartered in Columbus, Ohio, USA, with a workforce of 201-500 employees. Its website is