[Remote] Sales Continuing Education Program Manager
Note: The job is a remote job and is open to candidates in USA. Blackbaud is a company focused on social impact through purpose-driven technology and responsible AI. The Sales Continuing Education Program Manager will be responsible for designing and executing ongoing training programs to enhance the productivity and effectiveness of sales professionals at Blackbaud.ResponsibilitiesOwn the design and execution of post onboarding, in role development, programs that drive measurable improvements in seller productivity, deal execution, and revenue outcomes for Account ExecutivesDeliver targeted, just-in-time enablement (live, virtual, and self-paced) to address evolving business priorities, product changes, and identified performance gapsDeliver global enablement programs using a blended learning approach (e-learning, self-paced content, instructor led sessions, certifications) tailored to regional and role based needs across US, Canada, BBE, and BBP teamsKey contributor to implementing and curating curriculum, presentations, documentation and resources to support an innovative enablement programPartner with Sales Leadership, Sales Operations, and subject matter experts to ensure enablement is reinforced in the flow of work through coaching, inspection, and ongoing reinforcementânot onetime training eventsPartner with the Awareness to Revenue organization to understand, influence, and align tools, processes, and workflows that impact AE effectivenessâensuring enablement programs are supported by the right systems and resourcesIn concert with Sales Operations, track and report the impact of our Continuing Education programs for relevant stakeholdersEstablish continuous feedback loops and iterate on programs to ensure enablement remains aligned to seller needs, market changes, and strategic initiativesInterface with Sales leaders and functional groups to ensure our Continuing Education program aligns with our strategic initiativesSkillsMinimum 1 - 3 years' experience in enablement or relevant technology Sales, Marketing, Enablement of Sales Support roles in the B2B spaceFamiliarity with Adult Learning techniques a plusAbility to engage and inspire through both content and deliveryStrong interpersonal and communication skills that span various cultures and professional backgrounds as this role will support our Global operationsHighly efficient, organized and self-motivated with a passion for training and enabling success for individual contributors and people leadersAbility to work within a matrixed organizationMust be detail oriented to focus on key programs and the orchestration of activities and eventsKPIs, OKRs, Measurable Success Factors include time to productivity for new and transitioning sellers; sales productivity defined as total ARR sold / # of AEs; skill certification and proficiency benchmarksBenefitsMedical, dental, and vision insuranceRemote-flexible workforceWellness Programs401(k) program with employer matchFlexible paid time offGenerous Parental LeaveDonations for DoersPet insurance, legal and identity protectionTuition reimbursement programCompany OverviewBlackbaud is a provider of software and services designed for non-profit organizations enabling them to build strong relationships and more. It was founded in 1981, and is headquartered in Charleston, South Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.blackbaud.com/.