[Remote] Sales Assistant - Digital Sales

Note: The job is a remote job and is open to candidates in USA. Acuity Insurance is seeking a Sales Assistant – Digital Sales to provide administrative support to the licensed agent sales team throughout the sales process and during post-bind and post-sale activities. The role involves customer communication, data entry, and assisting with the sales outreach process to ensure excellent customer service and support for the sales team.ResponsibilitiesCommunicate and work closely with licensed agent sales team to support sales process and provide excellent customer serviceAssist agents and customers with post-bind process to ensure proper steps are completed, documentation is collected and filed, payments are processed, and Certificates of Insurance are issuedPerform outbound follow up with customers via phone or email to collect, resend, and manage documentsSupport the sales outreach process, contacting unresponsive prospects on behalf of the licensed agentsUpdate the Salesforce CRM system as new information is collectedSchedule and coordinate appointments with clients when neededField and redirect incoming sales calls and inquiriesAdapt, flex, and be open to a changing environmentRegular and predictable attendancePerform other duties as assignedSkillsHigh school diplomaData entry experience in a high-volume sales environmentStrong written and verbal communication skillsStrong technical skills – ability to efficiently work with multiple programs and platforms simultaneouslyReliable, responsible, creative self-starter with a positive attitudeStrong attention to detail, organization, and efficiencyAbility to work independently and with a team; capacity to work under pressureBasic understanding of Personal and Commercial Lines insuranceBenefitsA comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and moreA full description of benefits and eligibility will be provided to candidates during the hiring processCompany OverviewAcuity Insurance is a leading provider of insurance solutions, delivering exceptional coverage and customer service to individuals and businesses in over 30 states. It was founded in 1925, and is headquartered in Sheboygan, Wisconsin, US, with a workforce of 1001-5000 employees. Its website is http://www.acuity.com.