[Remote] RVP, Strategic Accounts

Note: The job is a remote job and is open to candidates in USA. Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. They are seeking a full-time RVP, Strategic Accounts to drive enterprise growth by leading a team of Strategic Account Executives, focusing on new logo acquisition and building long-term relationships with large enterprises.ResponsibilitiesOwn and deliver the strategic segment’s annual bookings plan, with primary emphasis on new logo acquisition, competitive displacement, and multi-product expansion into the world’s largest enterprise accountsBuild and lead a team of Strategic Account Executives focused on winning new business, recruiting, coaching, and developing sellers who thrive on opening new relationships, closing complex deals, and growing Gainsight’s footprintDrive pipeline generation and maintain strong forward-looking coverage across the team, setting the pace for outbound prospecting, account-based engagement, and executive relationship developmentPersonally engage as an executive sponsor on the largest and most complex opportunities, including C-level prospecting, deal strategy, competitive positioning, and negotiation on high-value transactionsBuild and execute account-level strategic plans for every named account, identifying whitespace, mapping decision-makers, positioning against competitors, and connecting the full Gainsight portfolio to customer prioritiesOrchestrate multi-product selling across Gainsight’s solution portfolio including customer success, community, education, AI agents, and conversational intelligence to land larger initial deals and drive platform-level adoptionCollaborate cross-functionally with Customer Success, Solution Consulting, RevOps, Product, Marketing, and Professional Services to accelerate deal cycles, ensure strong post-sale handoffs, and deliver customer outcomes that fuel expansion and advocacyManage the full commercial lifecycle for your segment, including renewals, ensuring the team protects revenue while staying focused on growthDeliver accurate, rigorous forecasts through structured deal reviews and pipeline inspection, providing clear visibility to senior leadership on segment performance, risks, and opportunitiesAttract, retain, and develop top sales talent, building a team culture where high performers are recognized, coached, and challenged to growSkills10+ years of enterprise SaaS sales experience with at least 5 years of sales management experience leading teams of Enterprise Account ExecutivesConsistent track record of meeting or exceeding bookings targets, with a strong emphasis on new logo acquisition and winning in competitive enterprise environmentsProven ability to build and lead high-performing sales teams creating pipeline, opening new accounts, securing renewals and closing large dealsProven experience owning retention outcomes for high-value enterprise accountsExperience leading multi-product sales motions across a portfolio of solutionsDemonstrated ability to personally engage in and close complex, high-value enterprise deals involving multiple stakeholders, long sales cycles, and executive-level relationshipsBrings disciplined operating practices around pipeline generation, forecasting, and performance management in a data-driven sales cultureExperience adopting and leveraging AI to improve productivity gains and efficiency for deal development, internal communications and operational rigorExperience operating in a PE-backed B2B SaaS environmentFamiliarity with the Customer Success platform landscape and the competitive dynamics in post-sale enterprise softwareComfort articulating the value of AI and intelligent automation to executive stakeholdersBenefitsCommission based on performanceParticipation in Gainsight’s equity programComprehensive benefits package including fully covered medical premiums (employee-only)Flexible PTO401(k) planDental and vision coverageRemote work options$10,000 lifetime fertility stipendAccess to coworking spaces around the globeDedicated Recharge Holidays - one long weekend each quarter to relax and resetMentoringCareer development opportunitiesCompany OverviewGainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.gainsight.com.Company H1B SponsorshipGainsight has a track record of offering H1B sponsorships, with 4 in 2025, 1 in 2024, 1 in 2023, 2 in 2022, 5 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.