[Remote] RON Specialist

Note: The job is a remote job and is open to candidates in USA. Mortgage Connect, LP is in the business of home ownership, seeking a certified and experienced Remote Online Notary (RON) Specialist. This role involves coordinating and facilitating all aspects of preparing and finalizing RON transactions while ensuring excellent client communication and support.ResponsibilitiesResponsible for the coordination and facilitation of all aspects involved with preparing and finalizing RON transactionsCommunicate with clients, signers, internal staff, and outside vendors via phone, email, and audio/video means to ensure a timely and successful RON closing, consistent with company and platform-defined standardsThere will be audio and video recorded transactions which will require a professional dress code and conductMaintain client relationships and exceed expectations, leading the conversations regarding platform queries and signer/lender eClosing needsMake routine calls and act as first line technical support for the platform, such as providing some computer, tablet, or mobile device assistance during the signer’s RON transaction process (logging into the platform, completing an audio and video pre-check, and the signing itself within the eClosing Room)SkillsHigh school diploma or equivalent1-5 years of experience within real estate or mortgage industry requiredOne year of RON / eClosing experience and current Remote Online Notary commission requiredStrong attention to detail, customer service, and verbal/written communicationsProficiency with computers, including Microsoft Office and Google applications (Chrome, Sheets)BenefitsMedicalDentalVisionHSAMental health programsEmployee Assistance ProgramShort term disabilityVoluntary insurance (LTD, auto, home, life, legal, pet, identify theft)Employee discountsPaid holidaysGenerous PTO based on tenurePaid volunteer timePaid Maternity and Parental Leave401K planRobust continuous learning opportunitiesAccess to discounts that help save money in your daily lifeCompany OverviewMortgage Connect is a real estate company offering property deal closing services. It was founded in 2008, and is headquartered in Moon, Virginia, USA, with a workforce of 1001-5000 employees. Its website is http://mortgageconnectlp.com.Company H1B SponsorshipMortgage Connect, LP has a track record of offering H1B sponsorships, with 5 in 2026, 1 in 2025, 1 in 2024, 6 in 2023, 1 in 2022, 5 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.