[Remote] Risk Analyst- REMOTE

Note: The job is a remote job and is open to candidates in USA. Xplor Technologies is a company dedicated to providing small and medium-sized businesses with cloud-based technology solutions. They are seeking a Risk Analyst to monitor merchant processing activity, conduct investigations of suspicious activities, and collaborate with cross-functional teams to implement risk mitigation strategies.ResponsibilitiesAnalyze merchant account activity alerts generated by automated monitoring systems in order to identify suspicious transaction or processing issuesReview system and department generated reporting that support in identifying potential processing issues to help mitigate potential company lossesCollaborate with cross-functional teams to design, communicate, and implement risk mitigation strategies, ensuring compliance with industry standards and regulationsMonitor emerging trends and threats in the payments industry, adapting risk assessment methodologies accordinglyRead and interpret business and financial documents to analyze trends, detect potential fraud, and assess riskConduct verbal and written communication with merchants and issuing banks, including handling escalated issues, gathering information, and managing appropriate actions to resolve risk concernsDevelop and maintain Standard Operating Procedures (SOP) and efficient processes to ensure consistent and effective risk management practicesPerform other related duties as assigned by managementSkillsBachelor's degree in relevant field preferred, or at least three years related experience and/or training. Equivalent combination of education and experience will be considered. Previous risk experience is preferredAbility to read and interpret documents such as credit reports, billing statements, contracts, sales agreements, memos, letters, and process and procedure documentationDemonstrated history of identifying and implementing process improvements to enhance risk management efficiency and effectivenessStrong curiosity and proactive approach to problem-solving, with a continuous desire to learn and adapt in a dynamic environmentProficiency in using risk management tools and software, with a strong aptitude for learning new technologiesFamiliarity with fraud detection and payment methodologies, including transaction monitoring, chargeback management, and risk scoring systemsStrong analytical skills, with the ability to interpret data sets and identify patterns or anomalies indicative of riskAbility to understand and explain merchant contract terms and conditions, as well as Visa/Mastercard operating policies and regulationsBenefitsGender Neutral Paid Parental Leave#GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local communityOngoing dedication to Diversity & Inclusion initiatives such as D&I CouncilAccess to free mental health supportFlexible working arrangementsCompany OverviewXplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies. It was founded in 2021, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://www.xplortechnologies.com/.