[Remote] Reverse Mortgage Professional

Note: The job is a remote job and is open to candidates in USA. Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. The Reverse Mortgage Professional will produce high quality loans and provide superior customer service while managing personal pipeline production and resolving loan-related issues.ResponsibilitiesProduces high quality loans which meet Reverse Mortgage guidelines while providing superior customer serviceManages personal pipeline production and achieves production goalsResolves problems relating to the closing and funding of loansFollows the Company standards for delivery of integrity, client focus, teamwork and respect for each individual in every interactionExhibits observable sense of urgency in the execution of all job functions and dutiesMeets or exceeds levels of Customer Service delivery established by the CompanyPerforms other duties as assignedSkillsHigh School DiplomaMinimum 6 months of experience with Reverse Mortgage Sales or other related Mortgage originationActive NMLS License is requiredExcellent written communication and interpersonal skillsDemonstrated computer proficiencySuccessful completion of reverse mortgage originator training is requiredPrior experience working with automated Loan Origination SystemsSelf-motivated and excellent customer service skillsHighly proficient with Microsoft Word, Excel, PowerPoint and OutlookPossess a hybrid of technical and soft skillsEthical, with a commitment to company valuesBachelor's DegreePrevious call center experienceBenefitsHealthDentalVisionLife insurancePaid time-off benefitsFlexible spending account401(k) with employer matchESPPCompany OverviewFinance of America offers innovative retirement financing solutions that are reshaping what financial security and flexibility look like for the modern retiree. It was founded in 2013, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.financeofamerica.com.



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