[Remote] Revenue Operations, GTM Systems Architect

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. SheerID is a company focused on enhancing revenue operations through innovative technology solutions. They are seeking a Revenue Operations, GTM Systems Architect to design and automate systems that support go-to-market teams, ensuring seamless alignment of tools, data, and processes. This role involves collaborating with various teams to enhance efficiency through AI and automation, while also managing Salesforce configurations and data flows.ResponsibilitiesOwn the design, testing, and iteration of automation systems that scale pipeline generation (e.g. increased conversion rates, increased โ€œspeed to conversionโ€, reduced time/effort per SQO)Discover new ways to access, connect, and activate new data sets โ€“ both internal and external โ€“ to create new methods of generating and converting new and expansion pipeline and churn signalsAccelerate revenue team efficiency through AI & automation to expedite repeatable workstreams โ€“ including prospect and customer research, call prep, streamlined handoffs - and maximize teams time on highest value revenue generating activitiesDevelop and manage data flows between systems to ensure accuracy, timeliness, and accessibility for reporting and insightsScope and implement next-gen tools (e.g., AI copilots, Slack/Gemini agents) that enhance productivity and data enrichmentAct as technical owner of Salesforce configuration, including objects, flows, automation, and permission sets and be our first point of contact system users to resolve support tickets - resolving in a way that focuses on long term impact vs. short term triagingCollaborate with RevOps and Deal Desk to architect scalable quote-to-cash workflowsPartner with the Revenue Analyst and BI Manager to align system data models and ensure consistent metric definitions across platformsLeverage AI to automate repetitive workflows, enrich ICP data, and drive rep efficiencyServe as liaison between the GTM, IT, and Security teams to ensure data compliance, access controls, and system securityOwner of the design, build, maintenance, and documentation of Salesforce ecosystem as our Sole Salesforce AdministratorSkills5+ years of demonstrable experience designing and deploying automation, AI, and/or ML systems in a GTM context (prospecting, forecasting, coaching, data enrichment)Proven expertise in Salesforce Lightning configuration, automation (Flows), and permission/role design, and security measuresStrong technical background integrating Systems of Record (e.g. Salesforce, Marketo), Systems of Action (e.g. Make, Slack), and Systems of Intelligence (e.g. Looker) to drive tech stack ROI and efficiencyUnderstanding of GTM processes and KPIs across Marketing, Sales, Customer Success, and Finance with a curiosity and fluency in emerging AI and automation technologies (e.g., Gemini, OpenAI tools, Slack AI)Strong project management skills and strategic mindset with a builders bias and the ability to translate strategic GTM objectives into technical executionProven track record of leading cross-functional initiatives, driving adoption of new systems and workflows, and using metrics/outcomes to optimizeA software engineering mindset: rigorous about testing, observability, data hygiene, and iteration cyclesComfortable in a fast-paced, high-growth environment with multiple competing prioritiesSalesforce Administrator certification (advanced certifications a plus)Experience with Gong, ZoomInfo, ZapierExperience supporting global GTM teams across EMEA and AMERFamiliarity with Looker or other BI visualization toolsExposure to governance, compliance, and InfoSec processes within SaaS organizationsCompany OverviewSheerID is an enterprise verification platform that provides instant verification while minimizing friction and mitigating fraud. It was founded in 2011, and is headquartered in Eugene, Oregon, USA, with a workforce of 201-500 employees. Its website is http://www.sheerid.com.

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