[Remote] Retention Strategist (Klaviyo / eCommerce Strategist)

Note: The job is a remote job and is open to candidates in USA. Right Hook Digital is a premier eCommerce growth agency based in the US and Australia, seeking a skilled Retention Strategist to enhance their email and SMS marketing efforts. The role involves strategizing, optimizing, and managing email flows and campaigns, while ensuring high performance and client satisfaction. Responsibilities Strategization, setup, optimization and email flows, campaigns, and ongoing management Daily data analysis of campaigns and flows identifying areas of opportunity to improve performance of campaigns and maximize revenue Site popup and email split-tests and optimization to ensure we are getting the best return possible out of every send Ad Copy that would leave Eugene Schwartz high-fiving you Technical setup of tracking scripts and conversion event codes Setup, management and optimization of the email/SMS experience A list cleaning master Collaborate with internal Senior eComm Strategists and support team on cross-channel campaign co-ordination and performance reporting Liaise with clients and provide detailed reports and ongoing performance improvement plans for each month and quarter Always staying up to date with the latest changes on the platform, to the benefit of both our clients and the wider Right Hook team - we're all about ELEVATING ONE AND OTHER Skills 1-2+ years of eCommerce Email experience 1 - 2+ years of Klaviyo experience Proven track record of exceptional Email campaigns and flow results managing 100,000 lists Strong design and copywriting ability Strong Excel/Google Sheets skills Excellent Productivity and Prioritization skills Elite communication skills - both written and verbal Team player with a strong focus on clients success Experience with SMS marketing using Klaviyo or Postscript Ability to guarantee alignment with brand voice, tone, and branding Experience in managing several brands email campaigns, flows, split testing Benefits Access to training from some of the world’s elite digital marketers, courses and Email pros - we bring the industry names in every month to do account reviews and Q&A sessions. Get to work alongside some of the worlds most passionate and driven eCommerce Marketers on a daily basis. Have a support team to lean on assisting with communications, copy writing, video creation and graphic design. Strong career progression opportunity - we’re growing quickly and not looking to slow down, so we’re looking to develop leaders in-house that can move up as we grow, especially our Email Department - we want to build this department quickly over the next couple of years. The opportunity to work with some amazing established and up-and-coming brands across a range of verticals - fashion, health & fitness, jewelry and accessories, and beauty. Company Overview Right Hook Digital is a Facebook advertising & growth marketing agency helping brands achieve high ROI. It was founded in 2017, and is headquartered in Adelaide, South Australia, AUS, with a workforce of 51-200 employees. Its website is