[Remote] Renewals Account Manager

Note: The job is a remote job and is open to candidates in USA. Oneleet is one of the fastest-growing security and compliance platforms, aiming to transform the cybersecurity and compliance industry. They are seeking a Renewals Account Manager to establish and manage the post-sale revenue process, focusing on retaining and renewing the existing customer base while building operational infrastructure for renewals.ResponsibilitiesOwn the full renewals cycle: tracking upcoming renewals, leading renewal conversations, negotiating terms, and closing on timeBuild the renewals process from scratch: renewal timelines, escalation paths, risk triggers, and the cadence for engaging customers ahead of their renewal dateDesign and maintain renewal reporting and forecasting: build the models and dashboards that show renewal rates, at-risk revenue, gross/net retention, and forecast accuracy, and report on them to leadershipDevelop an early-warning system to flag at-risk accounts and partner with CS to intervene before churnEstablish renewal data hygiene in the CRM so renewals are tracked accurately and reporting is trustworthySurface trends from renewal outcomes to inform pricing, packaging, and product decisionsPartner cross-functionally with CS and Finance to align on retention targets and processSkills3+ years in renewals, account management, or a closely related post-sale revenue role, in B2B SaaSDemonstrated experience building reporting and forecasting from the ground up - not just running someone else's processes, but you've designed the metrics, models, and cadenceStrong with spreadsheets and CRM tooling (e.g., Pylon, HubSpot); comfortable turning messy data into clean, reliable reportingProven track record of hitting retention or renewal targetsComfortable with ambiguity and autonomy: you thrive without an established playbook and get excited about creating structure where none existsStrong negotiation and commercial instincts; able to hold firm on value while keeping the customer relationship healthyClear communicator who can present renewal forecasts and risks credibly to leadership and key stakeholdersBenefitsComprehensive health & wellness benefits20 days PTO per year, plus 8 floating holidayRemote work cultureTeam off-sites in stunning places (Amsterdam, Italy, etc).Competitive compensation & equityRemote-First & Global HiringWe’re a remote-first company and hire globally in regions where we can legally engage talent directly or via our employer-of-record (EOR) partner. If you’re based outside the U.S., we’ll explore the most compliant hiring arrangement for your location.Company OverviewOneleet offers a cybersecurity platform for automated security and compliance. It was founded in 2022, and is headquartered in Wilmington, Delaware, USA, with a workforce of 51-200 employees. Its website is https://oneleet.com.